NetApp Active IQ provides customers and partners with actionable intelligence on their NetApp environment via a dashboard that summarizes performance, availability, capacity forecasting, health summary, case histories, upgrade recommendations, and more. Every week the system generates about 100TB of data and 225 million files―and it is growing!
As the team responsible for IT operations and fulfilling storage requirements for these rapidly growing, almost insatiable data sets, we struggled on two fronts. As the Active IQ data lake grew, IT constantly teetered on exceeding SLA targets set with the internal business team for application processing. It was nerve wracking.
Moreover, we continually hit capacity limitations of the assigned NFS volumes. Every 2-3 weeks, new volumes had to be established with redirects. This drove 24.2 hours of change activity each month as the Command Center dealt with the frequent alerts from exceeded thresholds, the storage team established new volumes, and the application developers updated over 200 servers with the new information. It was a reactive, manual hot mess.
Faisal Salam is a Senior Storage Engineer in NetApp’s corporate IT team and is a member of the NetApp Customer-1 team, which acts as the first adopter of NetApp solutions and services. Faisal supports software-defined storage solutions for enterprise data management and has more than 10 years of experience.