Remember 2020? We’re trying to forget it, too.
Thankfully, our friends at Gartner are doing their part to keep us all focused on what’s next. Specifically, their 2021 predictions for digital workplace infrastructure and operations (I&O).
In its report, Gartner lays out five key strategic planning assumptions (predictions), market implications, and recommendations that I&O leaders should consider when operationalizing technology that was deployed reactively during the initial pandemic response into permanent, strategic solutions.