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Strategies for improving IT observability


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Ronny Front
Ronny Front

Users have limited patience for performance issues. Jitters, slow load times, and outages can quickly erode a brand's reputation.

The responsibility lies heavy on DevOps and engineers to detect and resolve IT issues before users encounter them. This challenge becomes even more complex with the rise of distributed, microservices-based architectures that produce an extraordinary amount of telemetry data. This data surge propels IT monitoring costs, making observability a significant part of IT budget allocations.

In response to escalating costs, many companies adjust their observability strategies at the cost of visibility, leading to more performance issues and longer resolution times.

NetApp® Cloud Insights aids organizations in establishing strategies to cut observability costs while enhancing visibility and reducing mean time to resolution (MTTR) by streamlining IT operations.

Here are three approaches that our users are adopting.

Strategy #1: Streamline IT operations using Cloud Insights

An adaptive observability approach is crucial because services must manage peak system loads to function reliably. Maintaining this high level consistently can be prohibitively expensive. NetApp Cloud Insights provides critical insights based on your environment, which are used to make informed decisions about asset scaling. As a result, IT operations are streamlined and cost efficiency is maximized.

Strategy #2: Encourage teamwork with monitoring focused on storage, compute, and containers

Full-scale monitoring and observability can improve teamwork. Storage, compute, and container teams often blame each other, leading to slow resolution of problems and wasted time and resources.

NetApp Cloud Insights strengthens the bond between storage, computing, and container teams by offering a single platform that watches over your whole infrastructure. It pays special attention to these three key parts of the IT environment, making it easier to handle incidents and issues.

Giving storage, compute, and container teams a shared perspective helps them to work together more effectively because they can see how their part of the infrastructure connects with the others. This clarity leads to faster problem solving and a better approach to managing the IT environment. When all teams can see the same information, decisions are made quicker, communication is clearer, and the cost of fixing issues and potential downtime goes down.

Strategy #3: Integrate observability into runbooks and SOPs

Choosing the right observability platform that aligns well with the organization's needs can be a game changer. A platform that integrates smoothly into existing runbooks and standard operating procedures (SOPs) – offering required features rather than a plethora of redundant ones – can be significantly more cost effective.

NetApp Cloud Insights is designed around users’ needs, offering flexible APIs and simple customization. By seamlessly integrating into runbooks and SOPs, it streamlines IT operations, contributing to a more efficient and proactive approach to handling IT issues while reducing overall IT costs.

With NetApp Cloud Insights, you can reimagine observability to effectively reduce costs, enhance visibility, and promote seamless collaboration across teams, to make your IT operations as efficient and smooth running as possible.

Learn more about NetApp Cloud Insights.

Ronny Front

Ronny leads our Cloud Insights Go To Market team and focuses mostly on working with customers on their journey with Kubernetes observability. Joined NetApp in 2012 and worked in a variety of roles, including Technical sales and Sales Rep previously. With over 20 years of international experience in IT as an IT consultant and a customer. At NetApp, Ronny can pursue his passion focusing on customer success and growth, finding creative, innovative ways to solve business and technical challenges.

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