[Music] customer experience you know in daily life it's often as important as products and services same for data services and Storage Solutions whether your data is on premises in the cloud or hybrid your experience matters big time at NetApp it's the how we do it that's better than the rest first we leverage data from seven different enterprise-wide CX programs that combine feedback from more than 30 000 NetApp customers We Gather input from a knowledgeable service and support Engineers we use a proprietary AI powered product Telemetry and every day we process 250 billion data points that's billion with a B using our NetApp active IQ digital advicesecondwe organize this data refine our metrics and apply active IQ Ai and machine learning to build a detailed real-time picture of what our customers experience and third these insights are used to continuously improve the customer experience and simplify how we market sell support and develop and that have products and services Central Storage and backing up Central Storage is kind of like the thing that keeps you up you know thething that you put all your time and effort and money into umand with nap I mean it is quite literally you click a button you set a few settings and off you go including a Dr putting customers first pays big dividends both for NetApp and for our customersand when our customers are happy our partners take notice too the entire NetApp team was thrilled to be recognized recently as a winner of both the Microsoft 2021 customer experience award and the Microsoft partner of the Year award these Awards go right in front of our trophy case because they show our day in and day out commitment to you our exceptional CX has been recognized by the analyst Community as well including IDC and the true measure of satisfaction though is adoption look at our install base NetApp counts 25 of the top 30 Fortune 500 companies as satisfied customers the bottom line is we are the data specialists and we are customer experience Specialists too [Music]