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Ransomware Recovery Guarantee: NetApp’s unmatched commitment to data resilience

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Kevin Hastcoat
Kevin Hastcoat
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Data is the prime target in the escalating threat landscape of ransomware, where an attack occurs every 11 seconds, jeopardizing your operations. As your last line of defense, your data storage solution must be secure by design, because you’re trusting it to safeguard your most valuable assets.   

That’s why at NetApp, we’re laser-focused on taking your data’s resilience to the next level with the most secure storage on the planet. Doubling down on that statement, let me introduce you to the NetApp® Ransomware Recovery Guarantee, a first-of-its-kind commitment ensuring that your data isn't just stored—it's fortified and recoverable, always. 

Our promise: If ransomware strikes and you can’t recover your data by using NetApp technology, even with our assistance, we’ll compensate you. It’s not just a claim; it’s a guarantee. 

How does the guarantee work?

The Ransomware Recovery Guarantee covers our top-tier NetApp ONTAP® platforms. It’s available for systems such as NetApp AFF all-flash arrays and NetApp ASA all-flash SAN storage, including both A-Series and C-Series models, along with ONTAP arrays in NetApp Keystone® storage as a service. After your NetApp system has been implemented, the NetApp Professional Services team confirms that everything is configured properly. You can trust that your NetApp Snapshot™ copies, fortified by NetApp SnapLock® Compliance, are not just operational but also impenetrable, primed for recovery. 

You choose the level of protection that suits your needs: 

  • Ransomware Recovery Assurance Service. Get annual configuration reviews, validation, and system testing to confirm that your defense mechanisms are fail-safe. 
  • Ransomware Protection and Recovery Service. If your organization requires continuous vigilance, this service provides round-the-clock monitoring and recovery support so that your operations never skip a beat, even in the face of an attack.  

Watch the following video to see why this guarantee makes your storage investment just as much of a security investment. 

Architect resilience with NetApp 

Don’t wait for the next ransomware headline. Visit our cyber-resilience hub to learn more about how NetApp can help you secure your data estate to guarantee recoverability. For more content that dives deeper into the building blocks of true cyber resilience, be sure to binge-watch our series on YouTube, Architecting resilience.   

Disclaimer: No ransomware detection or recovery system can completely guarantee safety from a ransomware attack. While it’s possible an attack might go undetected, NetApp technology acts as an important additional layer of defense. 

Kevin Hastcoat

Kevin Hastcoat is a NetApp solution architect focused on cyber resilience. Leveraging experience that spans more than 2 decades as both a customer and consultant, he is committed to driving innovation in enterprise disaster recovery frameworks to ensure data availability and integrity. Outside the office, he mentors future leaders through ScoutsBSA, while pursuing a passion for camping and fishing amid the scenic landscapes of Texas.

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