Miles is a principal technologist on the Data Infrastructure Insights team at NetApp. Having worn many hats in his more than a decade with NetApp, he's worked with countless clients, helping to modernize and enhance their IT Observability practice and helping deliver better outcomes to the business in a myriad of heterogeneous environments. His primary focus is on assisting organizations as they transition to a containerized application landscape to maintain their availability targets while ensuring they do so at a reasonable cost.