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Find cost-effective technical-support options for data storage.
For systems that require optimal performance, high availability, and expedited support. Combines remote services with expert onsite resources as needed.
Flexible technical support that offers faster response than warranty, including delivery and installation of replacement parts.
Tailored to the needs of U.S. government organizations. Offers Premium onsite and remote support while meeting security requirements.
For U.S. government organizations that require Premium support with parts delivery only.
Provides access to software updates plus robust digital and remote support for NetApp® systems, standalone, and cloud-storage software.
Reduce risk and accelerate time to value for your new NetApp technology with a deployment service level that’s right for your business.
For customers who lack in-house expertise or prefer to focus IT staff on implementation activities
A high touch delivery model that accommodates additional preparation and personal touch points for requirements and planning
Our highest level of implementation service delivered with NetApp best practices and produces a ready-for-production state
Improve storage operations. Speed issue resolution with a personal support advocate.
Increase the effectiveness of your IT organization with NetApp skilled and certified residents onsite.
Supplements required product-level support from NetApp, Cisco, and VMware. Provides full-stack, single-point-of-contact technical support for key components of the FlexPod solution.
Supplements SupportEdge Premium and SupportEdge Secure technical support to resolve third-party product issues or interactions for the NetApp solution.
Supplements SupportEdge Premium and SupportEdge Secure technical support for NetApp solutions. Provides solution identification used by technical support.
When added to warranty or SupportEdge, allows you to keep or dispose of your own failed disks, memory, and SSD components.
Provides technical support for SolidFire products purchased or renewed before July 10, 2017.
NetApp Warranty provides basic technical support and is referenced in the NetApp Support Services terms:
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