Priority Software

In the bustling world of enterprise solutions, Priority Software is a beacon for small, medium, and large enterprise-sized businesses. Since 1986, it’s blended innovation with a user-first philosophy to empower more than 75,000 businesses worldwide.

Priority delivers a platform that is robust yet refreshingly user-friendly, providing access to enterprise-grade tools without the hefty price tag or complexity. Its flexibility allows businesses to customize workflows, integrate seamlessly with existing tools, and scale as they grow.

Customers are fiercely loyal because the solution is intuitive, backed by exceptional customer support, and designed to simplify daily operations, enabling them to focus on core business goals. This savvy approach to prioritizing its customers has earned Priority a reputation as a trusted partner for businesses looking to run their operations with confidence.

In 2021, Priority Software transitioned its SaaS ERP platform to AWS, and re-architectured it to serve its expanding customer base. However, as workloads and user demands grew, the company faced critical scaling constraints with its existing cloud storage solution, resulting in multiple pain points:

• Limited scalability: Its existing architecture struggled to adapt to increasing data volumes and business needs. 
• Inefficient backup and recovery: Limited snapshotting options hindered efficient data protection for the vast amounts of ERP data.
• Operational complexity and costs: Rising costs and management challenges began to affect the efficiency of its storage infrastructure.

To overcome these hurdles, Priority Software migrated its ERP platform to Amazon FSx for NetApp ONTAP, a fully managed storage service with the data management capabilities of NetApp^® ONTAP^®. FSx for ONTAP enabled Priority to easily store, access, and manage data with performance at scale. 

Adopting this service was transformative. FSx for ONTAP brought the following powerful capabilities:

Performance and reliability

• Low latency and high throughput optimize SQL Server workloads, providing predictable performance for ERP applications. 
• Quality of service (QoS) assures consistent performance while managing storage resource distribution for all customers, regardless of scale.

Flexibility and scalability

• Auto-grow capabilities seamlessly handle expanding data without manual intervention. 
• Multiprotocol access supports Priority’s mixed Windows and Linux environments, offering greater flexibility in managing its Amazon EKS clusters.
• Multi-AZ deployments maintain high availability with seamless failover and synchronized data replication across zones.

Simplified backup and data protection

• NetApp Snapshot™ technology enables backups in seconds and recoveries in minutes for robust data protection.
• NetApp SnapCenter^® integration further elevates Priority’s ability to efficiently manage and recover its database environments.

Cost-efficiency

• Priority reduces storage costs by up to 50% and improves ROI by leveraging deduplication, compression, tiering capabilities, and built-in storage efficiencies.

Advanced tools for optimization

• NetApp BlueXP™ workload factory automates deployments, identifies performance bottlenecks, and prioritizes resource allocation to keep SQL Server workloads fine-tuned for critical ERP operations.
• By leveraging NetApp FlexClone^® through FSx for ONTAP, Priority aims to further reduce development cycle times and improve cost efficiency.

With the migration to Amazon FSx for NetApp ONTAP, Priority Software:

The adoption of FSx for ONTAP unlocked advantages, empowering Priority’s customers to achieve their goals with confidence and agility. Businesses across various industries can enjoy:

• Enhanced availability: Customers benefit from reliable, always-on access to their critical data, ensuring smooth business operations even during peak demands. 
• Seamless multi-AZ flexibility: By strategically distributing workloads and maintaining consistent performance across geographic regions, businesses gain resilience and high availability.
• Built-In compliance and security: With advanced privacy controls and compliance capabilities, industries like healthcare and the public sector can protect sensitive data while meeting stringent regulations. 

These benefits position end customers to thrive in competitive markets while meeting the most demanding operational and security requirements.

Priority Software has integrated AI/ML-driven initiatives into its ERP platform, accelerating the shift to composable, intelligent systems that meet dynamic business needs.

AI capabilities are modernizing ERP systems, making them more adaptable, intelligent, and practical for modern businesses. AI enables ERP platforms to move beyond static processes, delivering the agility and responsiveness companies need to stay competitive.

Priority Software plans to standardize Amazon FSx for NetApp ONTAP as its preferred storage solution for all AWS workloads. With AI driving this transformation, Priority is paving the way for a new era of ERP solutions.

Closing thought

By investing in technologies like FSx for ONTAP, Priority Software has achieved operational excellence and reinforced its position as a leading-edge ERP provider. Explore Priority Software or find Priority Cloud ERP in the AWS Marketplace.