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MGM Resorts

: Creating memorable experiences with NetApp

NetApp helps MGM Resorts use data to dazzle guests and customers

MGM Grand building


    • 4 petabytes

    • of data in live storage systems

    • 40% engagement

    • with the MGM Resorts mobile app

    • ~35,000 hotel rooms

    • connected

MGM logo

Driving meaningful connections with data

As one of the biggest names in hospitality, gaming, and entertainment, MGM Resorts is always looking for new ways to create immersive experiences for customers — and they use data to make it happen. Using customer data to recommend hotel stays, restaurant reservations, and show tickets, MGM Resorts can cater to the unique needs of guests staying in one of their over approximately 35,000 hotel rooms.

And with the addition of their NetApp-enabled mobile app, MGM Resorts can bring personalized attention and care to the entire travel journey. Customers can check in on the way to their hotel, make reservations right from their phone, and even connect directly with the BetMGM app.

NetApp enables the Vegas experience

MGM Resorts' dedication to improving their customer experiences is ongoing. With NetApp’s flexible, scalable, and secure data infrastructure, they’re able to rapidly adapt to changing customer demands and stick out on the Las Vegas strip and around the globe. NetApp keeps MGM Resorts’ guest services humming while ensuring all sensitive customer information is secure within the MGM network.

NetApp provides secure systems that ensure that our customers’ data is not exposed and they can feel good that their data, their information, is maintained within MGM.

Gregg Williams, Vice President - IT Technology Solutions

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