A simply reliable partner

Sprezzatura. It’s a quality Italians attribute to someone who makes something difficult look easy. And it’s exactly the word to use when considering Elmec Informatica.

From its headquarters and concentration of Tier IV data centers in the Lombardy region of Italy, north of Milan, Elmec serves diverse segments of the global economy, from finance and healthcare, to manufacturing, fashion, and the public sector. Their distributed workforce also reaches into Switzerland.

While the types of customers Elmec serves run the gamut and span hemispheres, they share the same over-arching challenges, among them:

• an explosion of data in every aspect of business,
• the pressures of staying current with high-performance computing infrastructure to optimize how data is understood and used,
• orchestrating the right on-premises, cloud, or hybrid architecture,
• finding the right talent to close ever-wider skills gaps,
• being AI-ready with the right LLMs and data lakes to optimize business performance,
• and protecting data and systems from cyberattack.

Elmec solves these problems and more by offering a vast array of tailored hardware and software solutions, ranging from network integration, broadband connectivity, and 24x7 management services, to IT consulting, and the cloud. Put simply, they deliver a reliable intelligent data infrastructure with confidence built in.

Forbes names Elmec one of the top 50 international IT services providers. And about 75% of the Elmec Informatica employee base holds certifications, with nearly 3,000 technical and regulatory designations between them—an average of five for every employee. These certifications give confidence to Elmec’s clients, who have more than 4,000 managed contracts with the company.

Those relationships include complex managed work environments with impressive numbers of their own.

• 150K managed workstations
• 10K monitored printers
• 20K patches distributed every month
• 30K+ monitored consumables
• 300K support tickets resolved every year

A sales director client of Elmec’s says, “The outsourcing of the data center has allowed us to free resources to focus them on our core business, leaving to Elmec, at fixed costs, what they do best. It's a win-win solution for both of us.” This view represents the trust Elmec’s customers put in the company to act on their behalf every hour of every day. It’s a formula that pays dividends by many measures.

The upsides for choosing Elmec are impressive. One Elmec manufacturing client now monitors its machinery in real time, resulting in a 30% decrease in downtime and 20% increase in production efficiency. With updated data protection and cybersecurity protocols, a financial services firm now enjoys 99.99% uptime across critical systems and 15% growth in customer acquisition due to improved service availability. And a retail client now reaps 25% reductions in inventory holding costs, saving €150K annually.

These successes result from Elmec’s brand promise, proudly stated on the walls of one of its data centers, “Welcome to your data’s home.”

Elmec relies on top-of-the-range technologies to deliver what their customers need. From a managed workplace perspective, that means provisioning clients with premium technology solutions from partners like HP, Lenovo, and Apple to ensure the highest standards of service. And as a managed service provider with an array of Tier IV data centers, Elmec chooses NetApp’s intelligent data platform for performance, security, resilience, and flexibility.

Roberto Scaccaglia is technology and facility manager of renowned Italian fashion brand Coccinelle, based in Milan. Coccinelle’s manufacturing and retail units are representative of the critical workloads entrusted to Elmec and serve as a high-style example of why the world’s most important data lives on NetApp. Roberto says, ”Through Elmec we found a partner capable of giving us the scalability, reliability, and above all the necessary expertise otherwise impossible internally.”

Unified data storage makes all the difference in how Elmec architects their data centers.

The NetApp^® StorageGRID^® solution helps Elmec address the reality that unstructured data is growing faster than ever. The automated lifecycle management solution lets Elmec’s customers store, secure, protect, and preserve unstructured data cost effectively over the entire data lifecycle—the very definition of intelligent infrastructure.

Mattia Ballerio, pre-sales director for Elmec (no relation to the co-founder), explains how StorageGRID’s software-defined object storage is the right solution for a client like Coccinelle, saying, “We use StorageGRID to intelligently manage tiering of cold, warm, and hot data. We have several luxury goods manufacturers as customers. In fashion, warm data is equivalent to last season’s designs, and cold data is from two seasons ago. Hot data is this season’s new look.” StorageGrid provides the simplicity, speed, and cloud integrations a client like Coccinelle relies on to drive their business forward in the fast-paced worlds of luxury goods and IT.

Customers look to Elmec Informatica as a partner to consult on how to interpret and adopt new technologies as waves of innovation continue to transform business. Foundational to that conversation is having a data strategy to ensure data is in the right place for the right reason. Impressively, Elmec makes itself customer #1 to test new data practices and try out late-breaking data solutions before taking them to market.

One example from their cybersecurity services portfolio is a Security Incident and Event Management (SIEM) offering. Created in-house to meet the EU’s stringent General Data Protection Regulation (GDPR) requirements, the software is now deployed across their customer base. Combined with NetApp’s cyber resilience solutions to maximize data protection and increase data governance and compliance, it’s a winning combination.

After more than 50 years of managing IT services for clients around the world, Elmec isn’t slowing down. They continue to grow their data center footprint, expand their offerings like Device-as-a-Service printer management, and provide mobile access points like the myElmec Portal for on-demand, self-serve management of their customers’ data infrastructure and performance monitoring. Elmec’s workforce similarly uses the Elmec Everywhere app to serve and support their customers anywhere, anytime.

As oceans of data surge through every aspect of the human condition, consumers and businesses alike are eager to unlock the meaning of all that information and apply it to their daily lives—data to improve healthcare, tackle climate change, further transform the digital work experience, put models on Milan’s fashion runways, and so much more.

Whatever path technology ultimately takes as we tilt toward the middle decades of the 21st century, we can expect Elmec Informatica to be there, ready to seize the power of IT to benefit those they serve and point the way to what comes next. NetApp is proud to be a partner semplicemente affidabili—a simply reliable partner—in their mission to digitize tomorrow, today. For organizations who have Elmec Informatica and NetApp provisioning their data infrastructure, cloud solutions, and ransomware protection, there’s a final Italian saying that perfectly captures the relationship.

La dolce vita.