As desktop offerings grow and evolve, the line between VDI and DaaS weakens and blurs. As each new desktop solution adds features and extends use cases, it can be incredibly challenging to identify the right choice for your organization.
Gartner researched how complexity, security requirements, and user experience lend themselves to each solution, and they offer three major tips for choosing a desktop.
Increased endpoint types means increased complexity – especially when you need to deliver a high-performing end-user experience. So how can you determine the right technology fit for your organization?
First, identify use cases where there is strong technology alignment. Your use cases will help you understand which desktop type makes the most sense for your needs.Source: Gartner (September 2018)[/caption]
Second, consider worker and data locations. Globally distributed users work best with DaaS, while less-distributed user groups may benefit from a single VDI instance.
When considering a desktop solution, it’s important to account for TCO, not direct costs alone.Source: Gartner (September 2018)[/caption]
Although DaaS may have the highest direct cost, other solutions may have higher indirect costs. And of course, it’s crucial to consider factors beyond cost, like security, compliance, speed, and user experience.
For most organizations, a hybrid workspace approach is inevitable. In most cases, VDI and DaaS are complimentary, especially with mobile platforms. When adopting a hybrid solution, organizations need a migration plan that complements their converged management strategy, whether extending to cloud or to a data center.