透明度：公开访问 NetApp 信息

NetApp 深知信任是赢得的而不是给予的，建立信任对于客户能够有意愿信心十足地使用 NetApp 产品和服务至关重要。我们对透明度的大力坚守旨在帮助赢得这种信任。我们分享关于我们的价值观、政策和核心原则的明确而具体的信息。这些努力正是设计我们的产品和服务、监管我们的运营以及指导我们与客户、合作伙伴和更广泛社区关系的基础。

NetApp 行为准则

每天践行的个人诚信是企业诚信的坚实基础。我们共同的价值观决定了我们作为一家公司的形象以及我们对彼此的期望。NetApp 的行为准则定义了这些价值观以及我们如何通过行动来践行这些价值观。它可以作为指导，帮助在 NetApp 工作的每个人将我们的价值观付诸日常实践。它有助于我们履行对利益相关方的义务并遵守法律和我们自己的政策。

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NetApp 负责任地使用生成式人工智能的原则

NetApp 坚定地致力于变革数据基础架构行业，拥抱生成式 AI 的进步，并为客户提供开创性的创新解决方案。

但是，我们也认识到，基于 NetApp 的核心价值，在使用 AI 时需要谨慎、认真地对待，即以客户为中心，拥抱成长型思维方式，像所有者一样思考和行动、关心彼此和我们的社区，以及每天培养归属感。

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NetApp 供应商行为准则

根据责任商业联盟为电子行业制定的标准，NetApp 供应商行为准则概述了监管供应商的政策和实践。每个 NetApp 供应商不仅必须支持该准则，而且必须积极实施我们的标准，以确保营造安全、合乎道德和相互尊重的工作环境。该准则概述了劳工、健康和安全、环境以及商业道德的标准。它还规定了可接受系统的要素，用于管理对我们准则的遵从情况。

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第三方对客户数据的请求

第三方请求被定义为对客户数据的不是由生成该数据的一方发起的任何请求，通常分为法律命令或非法律请求。法律命令，例如执法令或民事传票，是法律要求的数据请求；非法律请求是所有其他请求。在响应第三方请求时，NetApp 有详细的流程来保护客户数据隐私和数据安全。

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NetApp 年度影响报告

在 NetApp，我们为数十年来致力于帮助世界领先的组织将数据转化为知识而感到自豪。将这一丰富的创新遗产与我们专注客户的激光聚焦和无与伦比的技术专长相结合，使我们能够解决其他人无法解决的业务和可持续发展需求，并为我们的客户在这个数据和智能时代赢得胜利做好准备。

这种创新和信任带来了深刻的责任感。随着组织面临日益增加的数据管理工作负载和复杂性，他们依靠 NetApp 帮助他们优化、保护和保护数据。我们每天都在努力推进我们的智能产品、高成就文化和富有弹性的业务运营，使我们能够支持客户最紧迫的优先事项。

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NetApp 冲突矿产政策

冲突矿产 是指在刚果民主共和国和周边国家/地区使用强迫劳动力开采的矿物，或采矿所得资金可能用于资助参与内战、侵犯人权或破坏环境的武装团体的矿物。

NetApp 遵守监管冲突矿产的全球法律，例如欧盟冲突矿产法规。我们遵循以供应商行为准则为基础的政策和实践，以确保我们的供应链也符合规定。NetApp 还向美国证券交易委员会提交了一份公开披露表（SD 表），其中概述了我们对供应商使用冲突矿产（如果有）的评估。

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NetApp 关于奴役和人口贩卖的声明

澳大利亚、加利福尼亚州、英国和其他地方的法律要求某些企业报告其在供应链中为防止或消除奴役和人口贩卖所做的努力。

NetApp 致力于遵守这些法律，并确保我们遍布全球的员工和供应商采取适当措施来降低整个供应链的风险。NetApp 使用责任商业联盟准则作为识别不合规风险的基础。我们与供应链合作，促进形成一个劳动者自由选择就业的环境。我们实施健全的内部问责制，就我们的供应商行为准则每年进行强制性培训，并与供应商签订具体的合同协议。

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NetApp 和无障碍使用

NetApp 致力于打造符合国际无障碍使用标准的技术。自愿产品无障碍使用模板 (VPAT) 包含使产品符合美国无障碍访问标准所需的要求列表，NetApp 必须满足这些要求才能向美国政府销售我们的产品和服务。诸如 NetApp 这类厂商可以通过此模板声明其产品符合这些标准。

有关 NetApp 合规性的详细信息，请参见 100 多种 NetApp 产品和软件（包括操作系统）的无障碍使用合规性报告。

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NetApp 云服务状态

NetApp 简要介绍了所有 NetApp 服务的当前状态，并以日历视图显示了过去 90 天内的正常运行时间历史记录。发生中断时，每日报告会指明原因 — 计划维护或其他中断。然后，它们会明确中断的开始时间和日期以及状态 — 是正在调查（包括更新）、正在监控修复还是已解决。

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NetApp 业务连续性计划

NetApp 的业务连续性计划为开发、实施和保持运维提供了一个框架和指导，以保证业务连续性并交付 NetApp 产品和服务。发生中断时，NetApp 的业务连续性计划有助于确保人员、流程和技术等关键业务职能部门的有序恢复和还原。该计划支持尽可能快速高效地恢复 NetApp 运维。

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NetApp’s Principles for Responsible Use of Generative Artificial Intelligence

NetApp is deeply committed to revolutionizing the data infrastructure industry and to embracing advances in generative AI to deliver groundbreaking and innovative solutions for our customers.  

 However, we also recognize the need for a cautious and conscientious approach to the use of AI, grounded in NetApp’s core values—put the customer at the center, embrace a growth mindset, think and act like owners, care for each other and our community, and build belonging every day. 

NetApp Supplier Code of Conduct

Based on the standards developed by the Responsible Business Alliance for the electronics industry, the NetApp Supplier Code of Conduct outlines the policies and practices that govern our suppliers. Every NetApp supplier must not only support the code, but actively implement our standards to ensure safe, ethical, and respectful work environments. The code outlines standards for labor, health and safety, the environment, and business ethics. It also specifies the elements of an acceptable system to manage conformity to our code.

Third-party requests for customer data

Third-party requests are defined as any requests for customer data that did not originate with the party generating that data, and are generally categorized as either legal orders or nonlegal requests. Legal orders, such as law enforcement warrants or civil subpoenas, are those data requests that are required by law; nonlegal requests are all other requests. When responding to third-party requests, NetApp maintains detailed processes that are designed to protect the privacy and security of customer data.

NetApp Annual Impact Report

At NetApp, we’re proud of our decades-long commitment to helping the world’s leading organizations turn their data into knowledge. Bringing together this rich legacy of innovation with our laser customer focus and unmatched technical expertise allows us to solve the business and sustainability imperatives that others can’t and readies our clients to win in this era of data and intelligence.

With this innovation and trust comes profound responsibility. As organizations face increasing data-management workloads and complexity, they rely on NetApp to help them to optimize, secure, and protect their data. Every day, we strive to advance our intelligent products, our culture of high achievement, and our resilient business operations that enable us to support our customers’ most pressing priorities.

NetApp Conflict Minerals Policy

Conflict minerals refer to minerals that are mined in the Democratic Republic of the Congo and surrounding countries using forced labor, or where money derived from mining may be financing armed groups engaged in civil war, human rights abuses, or environmental damage.

NetApp complies with global laws regulating conflict minerals, such as the EU Conflict Minerals Regulation. We maintain policies and practices grounded in our Supplier Code of Conduct to ensure that our supply chain also complies. NetApp also files a public disclosure (Form SD) to the U.S. Securities and Exchange Commission that outlines our assessment of our suppliers’ use (if any) of conflict minerals.

NetApp statement on slavery and human trafficking

Laws in Australia, California, the UK, and elsewhere require certain businesses to report on their efforts to prevent or eradicate slavery and human trafficking in their supply chains.

NetApp is committed to complying with these laws and to ensuring that our employees and suppliers around the globe take appropriate steps to mitigate the risks across our supply chain. NetApp uses the Responsible Business Alliance Code as the basis for identifying the risks of noncompliance. We work with our supply chain to promote an environment in which workers freely choose employment. We implement a robust system of internal accountability supported by mandatory annual training on our Supplier Code of Conduct and specific contractual agreements with suppliers.

NetApp and accessibility

NetApp is committed to building technology that meets international accessibility standards. The Voluntary Product Accessibility Template (VPAT) contains a list of requirements needed for a product to meet U.S. accessibility standards, which NetApp must meet to sell our products and services to the U.S. government. The template enables vendors, such as NetApp, to state their products’ conformance with these standards.

NetApp’s compliance is detailed in Accessibility Conformance Reports for more than 100 NetApp products and software (including the operating system).

NetApp Cloud Services Status

NetApp offers an overview of the current status of all NetApp services as well as a calendar view of historical uptime (over the past 90 days). When there are outages, the daily reports indicate the reason—scheduled maintenance or other outage. They then specify the start time and date of the outage and the status—whether it is under investigation (including updates), a fix is being monitored, or it has been resolved.

NetApp Business Continuity Program

NetApp’s Business Continuity Program provides a framework and guidance to develop, implement, and maintain operations to support the continuation of our business and enable delivery of NetApp products and services. In the event of a disruption, the NetApp's Business Continuity Program helps ensure an organized recovery and restoration of critical business function of people, processes, and technology. This supports the resumption of NetApp operations as quickly and efficiently as possible.