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Conversational AI System Built with NVIDIA and NetApp

Mike McNamara
Mike McNamara

A conversational AI system allows businesses to offer previously unattainable personalized services when engaging with customers. Read this blog to learn more!A conversational AI system engages in humanlike dialog, understands context, and provides intelligent responses. Such AI models are often huge and highly complex. With NetApp® ONTAP® AI, powered by NVIDIA DGX systems and NetApp cloud-connected storage systems, massive, state-of-the-art language models can be trained and optimized to run inference rapidly.

In conversational AI systems, developers can use NetApp Cloud Sync to archive conversation history from the cloud to data centers to enable offline training of natural language processing (NLP) models. By training models to recognize more intents, the conversational AI system is better equipped to manage more complex questions from end users.

Using NVIDIA Jarvis, an end-to-end framework for building conversational AI services, NetApp has built a virtual retail assistant that accepts speech or text input and answers questions about weather, points of interest, and inventory pricing by connecting to the WeatherStack API, the Yelp Fusion API, and the eBay Paython SDK.

For example, the conversational AI system is able to remember conversation flow and ask a follow-up question if the user doesn’t specify a location for weather or points of interest. The system also recognizes complex entities such as “Thai food” or “laptop memory.” It understands natural language questions like “will it rain next week in Boston?” and it can archive conversation history and  annotate sentences with intents and slots for NVIDIA NeMo training so that NLP service improves as more users interact with the system. Click this link to watch a demonstration of the NetApp retail assistant (NARA).

Conversational AI System Built with NVIDIA and Net - Inline Image 2In summary, high-quality conversational AI systems can be built on ONTAP AI to allow businesses across verticals to offer previously unattainable personalized services when engaging with customers. To learn more, read the white paper WP-7328: NetApp Conversational AI using NVIDIA Jarvis.

Mike McNamara

Mike McNamara

Mike McNamara는 NetApp의 제품 및 솔루션 마케팅 분야의 고위 경영진이며 25년이 넘는 데이터 관리 및 클라우드 스토리지 마케팅 경험을 보유하고 있습니다. 10년 전 NetApp에 입사하기에 앞서, McNamara는 Adaptec, Dell EMC, HPE에서 근무했습니다. McNamara는 자사 클라우드 스토리지 오퍼링 및 업계 최초의 클라우드 연결형 AI/ML 솔루션(NetApp), 유니파이드 스케일아웃 및 하이브리드 클라우드 스토리지 시스템 및 소프트웨어(NetApp), iSCSI 및 SAS 스토리지 시스템 및 소프트웨어(Adaptec), 파이버 채널 스토리지 시스템(EMC CLARiiON)의 출시를 이끈 핵심 팀 리더입니다.McNamara는 Fibre Channel Industry Association에서 마케팅 의장을 역임한 경력 외에도 Ethernet Technology Summit Conference Advisory Board와 Ethernet Alliance에서 회원으로 활동하고 있으며, 업계 저널의 고정 기고자로 활동하며 여러 행사에서 연설을 맡기도 했습니다. McNamara는 또한 FriesenPress에서 'Scale-Out Storage - The Next Frontier in Enterprise Data Management'라는 책을 출간했으며, Kapos가 선정한 눈 여겨 볼 상위 50대 B2B 제품 마케터에 이름을 올렸습니다.Mike McNamara의 모든 게시물 보기

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