Optimize your NetApp environment with predictive, proactive support.
Be confident that your data is there when you need it. NetApp® SupportEdge services combine live, cloud, and digital resources to deliver comprehensive support—whenever, wherever, and however you need it. Only NetApp offers digital support featuring Elio and a unified view of AI-powered predictive analytics, metrics, and best-practice recommendations from NetApp Active IQ®.
New simplified, proactive, predictive services.
Get the most value from your NetApp solutions with our highest level of predictive, proactive technical support:
Get the comprehensive support you need, on premises and in the cloud, to keep your NetApp systems secure and running. Predictive, proactive support features enable you to get the most value from your NetApp solutions:
SupportEdge Protect for Government is an add-on to either SupportEdge Advisor or SupportEdge Expert. Designed specifically to meet the needs of U.S. Government organizations, this add-on service provides support delivered by U.S. citizens with appropriate security clearance on U.S. soil. On-site support is delivered by field technicians who have appropriate access clearance. Secure, predictive, proactive support features enable you to get the most value from your NetApp solution.
Provides access to all NetApp support tools and technical specialists to keep your non-mission-critical systems up and running with all current software updates and patches.
Subscription support option for cloud software solutions that helps to reduce the complexity, maintain availability, and sustain optimal performance capabilities. Included in NetApp cloud solution purchase.
Discover the value NetApp Services can bring to your business.
Our services experts help you create a Data Fabric strategy, aligned to your business, to drive innovation and deliver improved business results—across cloud and on-premises.
We collaborate with you to accelerate your digital transformation—delivering the right expertise to envision, deploy, and operate your data management solutions.
NetApp Services experts deliver proactive and predicative intelligence for optimizing the way you manage your solutions—across the data lifecycle—so you can spend more time on higher value work.
Maximize the uptime and efficiency of your data management infrastructure—while speeding issue resolution. For additional details on NetApp's industry-leading support offerings, please refer to the Service Descriptions.