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NetApp Keystone Terms and Conditions

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Keystone Terms

Direct Keystone Terms - This site contains information for how to purchase NetApp’s Keystone Services.  Customers can either purchase Keystone direct from NetApp or via NetApp authorized resellers (“Resellers”) subject to terms either direct terms accepted by Customer or via terms passed through via NetApp authorized resellers (collectively the “Keystone Terms”).  Service Descriptions posted on this site are incorporated into the Keystone Terms that apply to the Subscription Services purchased. See below for information regarding how the Keystone Terms apply to your purchase of Subscription Services.

Channel Keystone Terms

Customers can either purchase Keystone direct from NetApp or via NetApp Resellers.  To view the most recent Keystone Terms Terms that are applicable when Customers purchase Subscription Services directly from NetApp (“Direct Keystone Terms”) please click here.

Direct Keystone Terms

Direct Keystone Terms must be click accepted by Customers to become effective.  The Keystone Terms that apply when Customers purchase Subscription Services from NetApp Resellers are the Keystone Channel End User Terms (“Channel Keystone Terms”).  To view the Channel Keystone Terms please click here. 

Service Descriptions

In addition to the Master Keystone Terms, the following Service Descriptions apply only to the listed Subscription Service indicated in the applicable section title. In the event of any conflict or inconsistency between the Master Keystone Terms and these Service Descriptions, these Service Descriptions shall prevail as to the applicable Subscription Service. If a Subscription Service not listed below, it does not have any Service Description.

Keystone Flex Subscription Services – NetApp Operated
Keystone Flex Subscription Services – Customer Operated
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