The work of IT teams is never done, given the constant forward motion of technology. If DevOps is a framework and a culture, how can organizations develop and leverage it to drive success? Dr. Nicole Forsgren, Co-founder, CEO, and Chief Scientist at DevOps Research and Assessment (DORA), shared her team’s research findings at NetApp Insight 2018 in Las Vegas.
The dramatic upswing of mobile usage has driven new software demands. Applications and software that just ten years ago may have seemed like a pipe dream are now the norm. To put it into context, Dr. Forsgren noted, over the next four years, the number of applications and services will quadruple those delivered during the last 40 years.
Disruptive companies are better equipped to solve problems quickly, and the key is being prepared for the next waves of technology and implementation demands. In May 2018, Consumer Reports stated that it couldn’t recommend the recently released Tesla Model 3 because it took too long to brake. Nine days after that report, Tesla fixed the braking issue through a software update delivered via the internet.
As Dr. Forsgren shared, technology leaders like Tesla are pushing forward and using technology to deliver quickly at massive scale. But in most organizations, development and operations are often in silos. In a 2018 2nd Watch survey of 1,000 IT professionals, 78.2% of respondents answered “Yes” to a question about whether separate teams at their organization manage infrastructure/operations and application development.
Siloing these teams can slow the progress of a company’s evolution into what IDC calls a “Data Thriver” (one that draws new customers and develops new revenue streams faster than competitors). IDC dubs those data-aware companies still trying to get from here to there as “Data Survivors.” According to the November 2017 NetApp / IDC report “Become a Data Thriver: Realize Data-Driven Digital Transformation (DX), "Organizations' data-driven DX maturity is still emerging. Only 11% are Data Thrivers, while 34% are Data Survivors.”
There isn’t a single “silver bullet” DevOps solution. There’s no one person, tool, or set of resources that make that determination. “There is no DevOps in a box,” she said. That’s why DevOps continues to evolve as needs change.
Kelli Lawless is NetApp’s Head of Editorial Content and Strategy. In her time with NetApp, she has led several pilot programs and works closely with executives, partners, and customers to identify thought leaders with inspiring technology stories. In the past 20 years, Kelli has helped iconic brands find their voice, played in instrumental role in award-winning campaigns, and cultivated a deep passion for creating content that helps business leaders learn from each other. When Kelli’s not honing her storytelling craft, you’ll find her playing on the beach with her two senior dogs, hosting dinner parties for friends, or exploring remote reef systems with her scuba-diving husband.