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SupportEdge Services

Fix your data storage problems. Fast.

NetApp Support Services


SupportEdge Premium

For customers who want a high level of support, SupportEdge Premium combines innovative remote troubleshooting and resolution capabilities with expert on-site resources as needed.


SupportEdge Standard

For systems that do not require Premium support but need to be up and running for other applications, SupportEdge Standard delivers service options to assure availability.


SupportEdge Secure Government

SupportEdge Secure Government is tailored to the needs of government organizations worldwide, offering Premium support while meeting security requirements.


Software Support Plan

Get software support for your NetApp system and host-based software—including remote technical support, access to the NetApp Support site, and software updates. Software Support Plan is also included in any of our SupportEdge service plans.

Why NetApp Services?

Accelerate innovation.

Our services experts help you create a Data Fabric strategy, aligned to your business, to drive innovation and deliver improved business results—across cloud and on-premises.

Deliver guidance and expertise.

We collaborate with you to accelerate your digital transformation—delivering the right expertise to envision, deploy, and operate your data management solutions.

Increase lifetime solution value.

NetApp Services experts deliver proactive and predicative intelligence for optimizing the way you manage your solutions—across the data lifecycle—so you can spend more time on higher value work.