NetApp Certified Support Engineer (NCSE) Exam

    Learn more about the NS0-192 exam for NCSE certification.

    NS0-192
    NetApp Certified Support Engineer

    The NS0-192 exam includes 60 test questions, with an allotted time of 1-1/2 hours to complete. In countries where English is not the native language, candidates for whom English is not their first language will be granted a 30-minute extension to the allotted examination completion time.

    The NS0-192 exam includes the following topics:

    ONTAP® Fundamentals

    • Describe aggregate status
    • Describe how to troubleshoot AutoSupport
    • Describe clustering in ONTAP
    • Demonstrate knowledge of the steps required to upgrade a cluster
    • Describe space usage within ONTAP
    • Identify Advanced Disk Partitioning (ADP) implementation
    Platforms and Storage
    • Demonstrate how to analyze storage controller issues
    • Identify HA and cluster interconnect statistics and error counts
    • Identify how ONTAP uses system memory and NVRAM
    • Describe replacement considerations for FRUs
    Protocol Troubleshooting
    • Demonstrate knowledge of how to troubleshoot SAN protocols
    • Demonstrate knowledge of how to troubleshoot NFS
    • Demonstrate knowledge of how to troubleshoot SMB (CIFS)
    • Describe how to configure networks
    • Demonstrate knowledge of how to troubleshoot permissions
    • Identify how to capture a packet trace
    Performance Analysis
    • Describe common performance bottlenecks
    • Identify various filesystem scanners
    • Describe how to collect performance statistics
    NetApp® Data Protection and Management Software
    • Identify OnCommand® Suite products
    • Describe ONTAP data protection
    • Describe SnapCenter® or SnapDrive® software
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