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NetAppU Certifications

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NS0-590
NetApp Certified Support Engineer—ONTAP Specialist

We recommend that NetApp Certified Support Engineer—ONTAP Specialist candidates have six to 12 months of experience with troubleshooting, analysis, and resolution of NetApp Data ONTAP Storage Systems.

Recommended Training and Resources:


To enroll in NetApp University training, you will need a NetApp Support Site account.

Take Your Exam

NS0-590
NetApp Certified Support Engineer - ONTAP Specialist

The NS0-590 exam includes 60 test questions, with an allotted time of 2 hours to complete. In countries where English is not the native language, candidates for whom English is not their first language will be granted a 30-minute extension to the allotted examination completion time.

The NS0-590 exam includes the following topics:

Data ONTAP

  • Demonstrate knowledge of user space process troubleshooting
  • Describe WAFL recovery
  • Demonstrate knowledge of aggregate relocation (ARL) or volume moves
  • Demonstrate knowledge of quorum troubleshooting
  • Demonstrate knowledge of cluster or node recovery
  • Describe storage efficiency

Platform and Storage

  • Demonstrate knowledge of how to fix faulty storage components
  • Demonstrate knowledge of how to troubleshoot for SAS/FC-AL cabling issues
  • Describe how to decode FIFO strings
  • Demonstrate knowledge how to solve HA hardware issues

Networking and Protocols

  • Demonstrate knowledge of how to troubleshoot SAN connectivity
  • Demonstrate knowledge about advanced network troubleshooting
  • Describe NAS troubleshooting
  • Describe how to perform packet trace–based troubleshooting
  • Describe the differences in NFS versions
  • Describe different SMB features

Performance

  • Demonstrate knowledge of how to analyze performance issues
  • Identify WAFL structure

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