SUNNYVALE, Calif.-June 16, 2011-IDG's CIO magazine recently announced NetApp (NASDAQ: NTAP) as a recipient of the 2011 CIO 100 award for its Field Service Order (FSO) system, which uses automation to improve the NetApp partner and customer experience. The 24th annual award program recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT).
NetApp was recognized for an FSO tool that was developed by NetApp IT in conjunction with the NetApp Global Services organization to improve electronic communications with external partners. This innovative system creates a more streamlined and efficient way to dispatch parts and field service personnel to locations around the world, providing greater service levels and improved business value for customers.
"We are gratified that CIO recognized NetApp for the innovative ways we provide service and support," said Marina Levinson, senior vice president and CIO, NetApp. "The FSO solution has significantly improved partner productivity as well as customer satisfaction."
"This year's CIO 100 awards draw well-deserved attention to companies that are not only innovating with IT but creating genuine business value as well," said Maryfran Johnson, editor in chief of CIO magazine and Events. "These winning companies and their IT organizations are an inspiration to businesses everywhere."
The 2011 CIO 100 awards will be presented at The Broadmoor in Colorado Springs, Colorado, on August 14-16 at the conclusion of the 16th annual CIO 100 Symposium® and Awards Ceremony.
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About the CIO 100
The recipients of this year's CIO 100 awards were selected through a three-step process. First, companies filled out an online application form detailing their innovative IT and business initiatives. Next, a team of judges reviewed the applications in depth, looking for unique practices and substantial results. Finally, CIO editors reviewed the judges' recommendations and voted on the final 100.
Complete coverage of the 2011 CIO 100 awards will be online at www.cio.com on August 1, 2011, and in the August 1 issue of CIO magazine.
CIO produces award-winning content and community resources for information technology executives and leaders thriving and prospering in this fast-paced era of business, as well as create opportunities for information technology and consumer marketers to reach them. The CIO portfolio includes CIO.com, CIO magazine (launched in 1987), CIO Executive Programs and the CIO Executive Council. CIO properties provide business technology leaders with analysis and insight on information technology trends and a keen understanding of IT's role in achieving business goals. The U.S. edition of the magazine and website are recipients of more than 200 awards to date, including the American Society of Business Publication Editor's Top B-to-B Magazine since 2000 and two Grand Neals from the Jesse H. Neal National Business Journalism Awards. CIO websites and printed publications appear in more than 25 countries, including Australia, Canada, Finland, India and Sweden. CIO Executive Programs-a series of face-to-face conferences including the CIO 100 Awards & Symposium™-provide educational and networking opportunities for pre-qualified corporate and government leaders. The CIO Executive Council is a professional organization of CIOs created to serve as an unbiased and trusted peer advisory group. CIO is published by IDG Enterprise, a subsidiary of International Data Group (IDG), the world's leading media, events, and research company. Company information is available at www.idgenterprise.com.
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