Opportunity

Digitally transform tape backup with a bold, hybrid cloud strategy

Results

6 FTEs

freed from monitoring nightly backup

Products & Solutions

Children’s Mercy

Saving More than 500 Hours by Moving to Cloud Backup

Digital transformation is top of mind for IT leaders everywhere, but few are as passionate or outspoken as David Chou, VP, CIO, and CDO of Children’s Mercy Hospital in Kansas City, Missouri. Under Chou’s leadership, Children’s Mercy is breaking down silos through a bold hybrid cloud strategy that puts data at the center of operations. The hospital took its first step on the journey to becoming cloud first by modernizing its massive tape backup system and moving data to the cloud.

Children’s Mercy is a standalone pediatric hospital in Kansas City that provides comprehensive care for patients from birth to age 21. It is consistently ranked among the leading children’s hospitals in the United States, attracting patients from across the country and around the world.

“We’re striving to be a data-driven organization,” says Chou. “We’re using data to improve preventive care, lower readmittance rates, eliminate unnecessary procedures, and return the true cost of providing care for patients.”

By using AltaVault to back up data to the Microsoft Azure cloud, the hospital modernized and simplified its backup, recovery, and data retention strategies. “Moving our backup to the cloud has been transformational for us,” says Chou. “It allows my team of engineers to work at the highest level of their capabilities and not worry about daily backups or tape management.”

With the new solution, the hospital has been able to reduce backup times by 60% or more. One particularly onerous process that used to take an entire day is now reduced to 2.5 hours, freeing Chou’s staff from round-the-clock monitoring. By eliminating tape, Chou’s staff has been able to save more than 500 hours of administration per month.

About this Customer

childrens-mercy-logo.jpg

Children’s Mercy is a standalone pediatric hospital in Kansas City that provides comprehensive care for patients from birth to age 21. It is consistently ranked among the leading children’s hospitals in the United States, attracting patients from across the country and around the world.

The hospital’s mission is to take care of all children, regardless of their family’s ability to pay. Every year, the hospital spends about $120 million providing uncompensated care for children whose families otherwise would not be able to afford it.

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