How Mercy Uses Data to Enhance Patient Care
Learn how one of the most technology-sophisticated hospitals in the United States uses data to make a life-saving difference
By NetApp, 03/26/2018
A data-driven hospital means
- Saving more lives and cause fewer patient complications
- Readmitting patients less frequently and experiencing fewer deaths
- Lowering the cost of care
When it comes to matters of life and death in one of the most technology-sophisticated hospitals in the United States, data is making a difference. And this difference is often saving a life.
“Data makes it possible to reduce the likelihood of death because it helps us deliver medical care faster, says Dr. Keith Starke, Mercy Hospital’s Chief Quality Officer – a hospital ranked one of the top 5 healthcare systems. At Mercy, the belief is that it's all about the patient at the beginning and end of every day.
Why healthcare systems should lean in on data
At Mercy, easily-accessible data that’s collected and distributed by NetApp data systems has led to the creation of 40 evidence driven medical protocols, also called pathways, that have dramatically improved patient care.
As a result, information from different sources that used to be inconsistent or incompatible can now be collected quickly and easily.
A new approach to better care
Clinical pathways are an innovative model Mercy implemented to bring together the brightest minds in health and IT to solve problems quickly. From concept to patient application, the development and implementation of a clinical Pathway takes 16-18 weeks. Pathway solutions are developed by an expert team of providers and clinicians who determine and validate all Pathway elements. The final outcome is determined by evidence, including randomized control trials, literature reviews, professional practice guidelines and standards.
Data could be the next medical miracle
Mercy’s cutting-edge approach to data is no secret. Named a “Most Wired” health care organization by the American Hospital Association – the 12th time since 1999 – they are improving chronic disease management services for patients at home and also improving care based on medical literature.
Patients get these data-driven benefits:
- Readmit patients less frequently and experience fewer deaths
- Lower cost of care
- Shorter wait times in emergency departments
- Shorter hospital stays
- Better patient safety
- Higher patient satisfaction
Data makes it possible to improve in quality of care through reduction in mortality and advancement in efficiency by expediting administration of medications key to treatment, like diuretics for heart failure patients. Imagine what data can do for your business.
Mercy includes 44 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas.