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NetApp has policies and procedures for reporting potential security issues.
The security of our products is of primary importance to NetApp and our customers. We accept reports of security vulnerabilities and work to ensure we can resolve them rapidly.
Contact us at the following email addresses to report:
- A potential vulnerability with our products or services: email@example.com
- An incident involving the NetApp® corporate network or a potential security issue with our website:
These email addresses are for reporting potential vulnerabilities and security incidents only1.
We encourage you to encrypt personal, sensitive, or confidential information you send us via email by using the NetApp PSIRT public key (0x42C553F7).
NetApp attempts to acknowledge receipt to all submitted reports within seven days. In some instances, acknowledgement of receipt may be delayed due to company or national holidays. In those cases, NetApp will make every attempt to respond within the seven-day window upon the resumption of normal business activities.
1 For technical and customer support, visit mysupport.netapp.com