Xerox has transformed from its early days as the premier manufacturer of photo copiers and printers. Today, Xerox offers services for the commercial healthcare sector that includes solutions for virtually every member of the healthcare ecosystem, such as providers, payers, employers and government agencies. As a leading provider of services to healthcare organizations, Xerox offers its customers a range of services that ultimately touch two out of every three insured individuals in the U.S.

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To sustain growth and keep customers satisfied, Xerox must meet increasingly stringent service level agreements for data delivery, availability, protection, and compliance. As a business process outsourcing leader in the quickly evolving healthcare industry, Xerox needed a cost-effective infrastructure solution with maximum performance, reliability, and security.

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A VMware vSphere private cloud built on NetApp storage allows Xerox to better manage and predict costs and workflow requirements. To optimize storage performance, Xerox relies on NetApp Flash Cache to eliminate storage bottlenecks on I/O-intensive workloads while using cost-effective SATA disk. Simplified storage encryption, improved data protection, and effective disaster recovery is helping Xerox remain in compliance with HIPAA, HITECH, and other regulations.

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With NetApp, Xerox has been able to:
  • Reduce storage costs by 85% and storage footprint by 50%
  • Meet increasingly stringent customer SLAs
  • Encrypt data to comply with HIPPA and HITECH healthcare regulations
  • Boost performance with intelligent caching
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