Princeton Insurance is the leading medical professional liability insurer in New Jersey. The company insures approximately 16,000 New Jersey policy holders including physicians, other healthcare professionals, and healthcare facilities. Since 1976, Princeton Insurance has processed more than 54,000 medical malpractice cases. The company attributes its longevity and success to outstanding customer service, business intelligence from 30 years of malpractice claims, and a highly efficient staff. A team of just 5 IT professionals supports the entire infrastructure for a 150-person workforce that serves 16,000 customers.

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Princeton Insurance had amassed 30 years of data, a wealth of hidden business intelligence that could be used for new product development and risk management. Unfortunately, access to that information was awkward and slow. Modifications for new analysis consumed hundreds of man hours. Princeton Insurance needed a storage platform that could house multiple applications and data warehouses while applying different access policies to each. The platform had to be easy to manage for the small IT team, interface with the existing environments and infrastructure, and support Fibre Channel over Ethernet (FCoE).

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After evaluating both of its existing storage vendors, Princeton Insurance chose NetApp. H.A. Storage Systems, Inc., a value-added reseller and NetApp Partner, delivered design, deployment, and support services. Migrating from the existing storage tray to the new dual-controller system took only 12 hours and did not disrupt business. Just that fast, Princeton Insurance had a converged storage platform in a private cloud that interfaced with a Cisco unified computing system and VMware.

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Users immediately noticed faster application performance. More important, Princeton Insurance could now respond to business opportunities quickly by building new data warehouses and developing data exchanges with insurers or insured. They accelerated resource provisioning from weeks to minutes. In fact, the IT team was recently asked to build a quality-assurance (QA) system with an application staging area and was able to deploy the QA system in a matter of hours, helping their developers get to work faster.

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