NetApp Helps Partners Maximize Customer Value With New Authorized Professional Service Partner Program
Sunnyvale, Calif. - February 12, 2008
-- NetApp (NASDAQ: NTAP) today announced that it has reinforced
its commitment to VIP Program partners with additional service
opportunities as part of the new Authorized Professional Service
Partner Program. The program encourages partners to sell and
deliver their own brand of professional services for NetApp®
data center solutions by utilizing NetApp best practices, tools and
methodologies, comprehensive training, and implementation backup
support. The Authorized Professional Service Partner Program
strengthens channel partners' role as trusted advisors for
customers by providing a complete solution set to deliver maximum
value for enterprise data centers.
The Authorized Professional Service Partner Program is designed
specifically with channel partners in mind to provide an
industry-leading professional service business proposition with
compelling enablement resources focused on increasing the
productivity and effectiveness of customer data centers. Partners
who meet authorization requirements can do the following:
- Sell and deliver partner-branded professional services with
their sale of NetApp technologies
- Specialize in one or more NetApp solution areas for deep market
- Gain access to comprehensive hands-on training and proven
service delivery methodologies and best practices
- Offer value-added services that strengthen customer
relationships and increase revenue opportunities
The Authorized Professional Service Partner
Program encourages partners to offer value-added services that not
only strengthen customer relationships but also help transform
their data centers in new ways that enhance their business.
Partners stay in control of their customer relationships while
delivering strategic value-added services that are tailored to
NetApp products and solutions. Partners who want to achieve
Authorized Professional Service Partner status can participate in
one or more solution areas of their choice. Each solution area has
its own clearly defined training path that helps technical teams
As part of the program, participating partners receive secure
access to the same solution-based service delivery tools,
templates, and methodologies used by NetApp Global Services
professional service teams. In addition, the program offers access
to the NetApp Automated Storage Provisioning Engine application.
This information-rich tool can be a key differentiator for partners
in terms of productivity gains and customer satisfaction, enabling
partners to design, deploy, and document from one source. This
reduces manual tasks and eliminates margins for error, resulting in
customer-quality deployment documentation within minutes.
"Leveraging NetApp service resources will strengthen, expand, and
optimize our solutions offerings," said Chris Pyle, CEO and
president of Champion Solutions Group. "Champion has successfully
completed the pilot requirements with Web-based and hands-on
training and has acquired a license for the innovative NetApp
Automated Storage Provisioning Engine to accelerate our delivery.
Blended with Champion's depth and breadth of virtualization
expertise, NetApp and Champion bring new and dynamic storage
virtualization solutions to our customers."
"As an authorized partner in this program, we will have seamless
access to service delivery tools, templates, and methodologies,
maximizing our productivity, margins, and customer relationships,"
said Tom Sylvester, CIO of Datalink. "Ultimately, we believe that
this partnership will help us provide the highest level of service
to our customers."
"At the end of the day, our partner community wants to deliver
services for their customers that extend our data center products
and solutions," said Leonard Iventosch, vice president of Global
Channels at NetApp. "The single most important benefit we can offer
partners is the opportunity to simply and effectively get more
engaged with our customers. Opening up additional services
opportunities is one of the best ways we can make this happen for
our most trusted partners."
In addition to the Authorized Professional Service Partner Program,
NetApp announced new products, capabilities, and virtualization
professional services to enable customers to transform their data
centers. To learn more, read today's separate press release at
For more information on the Authorized Professional Service Partner
Program, please visit www.netapp.com. Partners must be
members in good standing of the NetApp VIP Program to
NetApp is a leading provider of innovative data management
solutions that simplify the complexity of storing, managing,
protecting, and retaining enterprise data. Market leaders around
the world choose NetApp to help them reduce cost, minimize risk,
and adapt to change. For solutions that deliver unmatched
simplicity and value, visit us on the Web at www.netapp.com.
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