NetApp® StoreVault™ Answers the Call for SMB Customer, Chariton Valley Telephone Corporation
Sunnyvale, Calif. - November 20, 2007
-- StoreVault, a NetApp (NASDAQ: NTAP) division, today announced
that a locally owned and operated telephone company, Chariton
Valley, deployed the StoreVault S500 all-in-one storage solution to
meet its growing challenges with increasing storage capacity,
performance demands, and unreliable backup and recovery.
Chariton Valley provides state-of-the-art
communications services such as telephone, wireless, Internet, and
cable TV to businesses and residents of Northeast Missouri. As a
small business, Chariton Valley lacked a dedicated storage expert.
The company undertook an ambitious project to upgrade its
technology infrastructure to deal with its fast-growing and
One of the biggest challenges Chariton Valley
faced was its significant data growth. With 90 employees and 45
servers managing 2TB of data, management became complex and
cumbersome, with an infrastructure that included HP servers with
internal storage and Adaptec Snap Servers. Large amounts of data
generated by call data records (records used for logging and
billing calls) and user files were scattered throughout the
network, pushing Chariton Valley to its capacity limits.
"We were a small company that was still very
behind the technology curve and dealing with a lot of change," said
Jesse Estevez, network operations director with Chariton Valley.
"Our mandate is that we don't throw away any data, but we lacked a
centralized strategy to manage all the scattered data on the
network living on multiple servers. Our data growth caused huge
problems and created a headache in data management as users filled
up hard drives quickly. And just keeping the servers functional
became a nuisance-file shares containing accounting and call record
data failed at least twice a year, shutting them down
Chariton Valley also experienced tremendous
backup and recovery pain which led to severe network congestion.
Their current solution created performance issues and required
applications to be shut down, disrupting users from 4 or 5 hours up
to 2 days.
"When we spoke with Chariton Valley, we knew
that StoreVault was the right solution for them," said Merrill
Likes, CEO of UpTime, a StoreVault technology solutions partner.
"We specialize in helping customers implement the right solutions
for their businesses. All of this was very new to Chariton Valley,
so we thought who better to talk with them than another SMB
customer. Once Chariton Valley saw the NetApp solution in action
and the benefits realized, their decision was easy."
With two StoreVault solutions, Chariton Valley
now centralizes and replicates all its data for disaster recovery.
StoreVault Snapshot™ technology enables instant point-in-time
backups for all data residing on the StoreVault S500 without the
need to shut down applications or disrupt users. Restores are
instantaneous as well, enabling Chariton Valley to quickly recover
"Since we put the StoreVault S500 into
production, we have not had a single instance of storage-related
downtime," said Darin Oswalt, network analyst with Chariton Valley.
"StoreVault was personally committed to seeing us succeed, which
was very important to us since this was our first investment in
storage. We've been so thrilled with the results so far that we
plan to purchase additional StoreVault solutions in the future to
virtualize our entire storage environment."
"The frustrations that Chariton Valley was
experiencing are similar to those that many of our customers face,"
said Sajai Krishnan, general manager of StoreVault. "Lost time is
lost money for SMBs, so any sort of storage-related downtime is
significant. Working with the teams at UpTime and Chariton Valley,
we were able to determine the right strategy to help improve their
business. The StoreVault S500 is helping Chariton Valley stay
connected so that their customers can stay connected as well."
The StoreVault S500 is a scalable all-in-one
networked storage appliance that is customized for SMBs at a price
point that fits SMB budgets. With its intuitive Windows®
graphical user interface, the StoreVault S500 is easy to install
and simple to manage, while providing enterprise-class networked
storage functionality. The StoreVault S500 has been deployed across
a wide range of industries to solve the growing customer challenges
of data growth, data protection, and data management.
For more information on how NetApp and the
StoreVault S500 played a big role in dealing with Chariton Valley's
fast-growing and changing business, listen to Jesse Estevez,
network operations director with Chariton Valley, on a NetApp
TechTalk podcast located at
StoreVault, a NetApp division, is focused on delivering data
storage solutions tailored to the needs of small and medium-sized
businesses. StoreVault combines enterprise-proven technology from
Network Appliance, a world leader in unified storage solutions for
today's data-intensive enterprise, with the scalability,
simplicity, security, and affordability required by SMBs.
Information about StoreVault solutions and resellers is available
About Network Appliance
Network Appliance is a leading provider of innovative data
management solutions that simplify the complexities of storing,
managing, protecting, and retaining enterprise data. Market leaders
around the world choose NetApp to help them reduce cost, minimize
risk, and adapt to change. For solutions that deliver simplicity
and value, visit us on the Web at
Network Appliance, Inc.