NetApp Recognized for "Best Support Staff Practices" at National Conference

Sunnyvale, Calif. - May 10, 2007 -- Network Appliance, Inc. (NASDAQ: NTAP), a leader in advanced network storage solutions, today announced that it has received a Star Award from the Service and Support Professionals Association (SSPA). NetApp® was honored at the three-day international best practices conference, May 6-8, 2007, at the Sheraton Hotel, San Diego.

The STAR Awards are among the highest honors in the service and support industry, acknowledging the contribution of companies of all sizes to the continual improvement of service and support delivery industry-wide. Winning a STAR Award is a sign of peer recognition and of being one of the best in the business. There are two major categories of STAR Awards: "Service Excellence" and "Best Practices."

"We are honored to be selected a winner of the Star Awards," said Rusty Walther, senior vice president of Services and Support at NetApp. "NetApp has always had a reputation for innovation, and to be recognized by the SSPA is a special honor that complements our belief in the critical importance of support and services in helping customers leverage the value of their IT investments."

Founded in 1989, the Service & Support Professionals Association (SSPA) has become the largest and most influential industry trade group for technology service and support professionals. Its nearly 200 member companies represent tech support, field service, and customer relations organizations around the globe.

Visit for more information on the SSPA Star awards.

About Network Appliance
Network Appliance is a world leader in unified storage solutions for today's data-intensive enterprise. Since its inception in 1992, Network Appliance has delivered technology, product, and partner firsts that simplify data management. Information about Network Appliance™ solutions and services is available at

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