NetApp® to Give Keynote Address at Service and Support Professionals Association Best Practices Conference

What:

Network Appliance, Inc. (NASDAQ: NTAP), will deliver a keynote address, titled "Driving Huge Change (or Not)," at the Service and Support Professionals Association (SSPA) 2007 Best Practices Conference. Rusty Walther, senior vice president of Global Support at NetApp, will demonstrate how the support center consolidation project at the company serves as a case study for services professionals. He will describe the critical success factors, strategic influencers, and tactical road map involved when planning to inject "huge change" into a services organization.

In addition, NetApp will be honored at the conference as a finalist in the "Best Support Staff Practices" category for the SSPA STAR Awards. NetApp is nominated for innovative practices at the NetApp Research Triangle Park customer support center, associated with aiding career paths, retention, collaboration, and embedded escalation support.

Keynote:

"Driving Huge Change (or Not)"

Speaker:

Rusty Walther, senior vice president of Global Support

Date:

Monday, May 7, 2007

Time:

10:00-11:00 a.m. Pacific Time

Where:

Sheraton San Diego Hotel & Marina
1380 Harbor Inland Drive
San Diego, California 92101

Event:

The Service and Support Professionals Association Best Practices Conference features people, process, and technology best practices for optimizing support. The conference honors companies delivering exceptional customer value and will showcase emerging best practices from companies that are embracing the move to value-added support.

Registration:

For complete information or to attend the conference, visit http://thesspa.lyris.net/t/473664/463277/806/0/.

About Network Appliance
Network Appliance is a world leader in unified storage solutions for today's data-intensive enterprise. Since its inception in 1992, Network Appliance has delivered technology, product, and partner firsts that simplify data management. Information about Network Appliance™ solutions and services is available at www.netapp.com.

Press Contact:
NetApp PR Hotline
Ph: (408) 822-3287
xdl-uspr@netapp.com