Arrow Electronics Launches Network Appliance™ PartnerEdge Training and Incentive Program

Englewood, Colo. - April 27, 2005 - Enterprise Storage Solutions, a division of the North American Computer Products group of Arrow Electronics, Inc. [NYSE: ARW], has launched a comprehensive education and incentive program dedicated to NetApp® PartnerEdge. This partner relationship management (PRM) system, developed by Network Appliance, Inc. for its channel partners, will consist of a suite of tools and services created exclusively for resellers to help them bring a premier portfolio of enterprise storage solutions to their customers.

PartnerEdge is designed to make the sales process faster and easier for reseller partners. The PRM system streamlines and automates the process by providing real-time visibility of quotes and configuration models and improved pricing and discounting features. PartnerEdge also offers real-time, online collaboration with NetApp, the Arrow sales teams and resellers to better manage channel business.

"Already, we've seen overwhelming response to our PartnerEdge Webcast training, with the majority of our partners participating," said Lance Sedlak, director of marketing, Enterprise Storage, Arrow Electronics. "We're now going to expand the program nationally and provide in-person training using our systems engineers trained by NetApp."

Over the next few months, Arrow will deliver several in-person-training sessions at select partner sites. The first two Webcasts hosted by Arrow occurred in early April, with more than 100 reseller partners in attendance.

"Our goal is to make it as easy as possible for our channel partners to do business with NetApp - to buy from NetApp, to sell for NetApp, to close sales quickly and most importantly to support customers," said Leonard Iventosch, vice president, Americas Channel Sales for Network Appliance. "With PartnerEdge, resellers have a free-flowing communication link between NetApp, Arrow and the customer. New partners can ramp up quickly by using unique programs designed exclusively for our resellers who are actively growing their storage practices."

Arrow has also devised an incentive component to support NetApp authorized resellers using PartnerEdge. Once participants complete the computer-based training program they are required to create and configure a sample quote. Those participants who create a configuration with three or fewer errors will receive a cash prize.

About the North American Computer Products Group of Arrow Electronics
The North American Computer Products group of Arrow Electronics, Inc. [NYSE: ARW] is a leading distributor of enterprise and embedded computing systems to resellers and OEM customers in North America. Based in Englewood, Colo., the group is comprised of four divisions that make up Enterprise Computing Solutions (Support Net, SBM, MOCA, Enterprise Storage Solutions) and OEM Computing Solutions, which serves industrial OEMs and intellectual property-based companies. Visit all of our divisions at

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