Gateway Health Plan Efficiently Fuels Prospective Care Management with NetApp
SUNNYVALE, Calif.-February 23,
2011-In 1992, Gateway Health Plan® was established as
an alternative to Pennsylvania's Department of Public Welfare's
Medical Assistance Program. Gateway is now known as one of the best
Medicaid programs in the United States and has grown to over $1.2
billion in annual revenue and 275,000 members within the state of
Pennsylvania. This sharp business growth has come with an
increasing emphasis on IT and a steep rise in data storage demands.
To help increase
IT flexibility and efficiency, protect its IT investment, and
continually provide improved services for members, Gateway turned
to NetApp (NASDAQ: NTAP).
- Gateway's holistic, proactive approach to healthcare, called
Prospective Care Management (PCM®), identifies the behavioral,
environmental, economic, medical, social, and spiritual issues a
member faces, and designs a health plan tailored to an individual's
needs. This both uses and creates vast amounts of data.
- Gateway estimates it has saved millions of dollars in hardware,
space, power, and staffing while boosting productivity with NetApp
server virtualization technologies.
- Gateway worked with NetApp Professional Services to replace its
existing EMC systems, virtualize 95% of its servers, and keep data
accessible even in the event of a major disaster.
- Gateway has been able to slash data recovery time objectives
from 72 hours to less than 4 hours. Recovery point objectives have
- Gateway has been able to quickly establish test and development
environments that facilitate further PCM investments.
- The NetApp® Unified Storage Architecture enabled Gateway
to choose lower-cost iSCSI over Fibre Channel whenever it felt it
was appropriate, saving an estimated $500,000 a year.
- David B. Guilinger, director of Information Services,
Gateway Health Plan
"Our NetApp storage environment has become not only a key piece of
our infrastructure, but also the foundation of how we both rapidly
and efficiently provide data-driven PCM solutions to our
- Chris Cummings, vice president of Product and Solution
"Our flexible IT solutions help customers keep their businesses
nimble and respond to changing requirements. Gateway's example is a
reminder that making your IT infrastructure fast and efficient is
not just about business benefits, but sometimes about helping
companies bring solutions to market that make a measurable
difference in people's lives."
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