SUNNYVALE, Calif.-October 20,
2010-CIOs today more than ever face the challenge of
making sure that their IT decisions align with their organization's
overall strategy. They understand that their IT infrastructure must
be able to respond at the speed of business and that conducting
business as usual is no longer an option. More and more CIOs are
looking to make the transition to a more flexible and efficient
infrastructure to better compete not only today but in the future.
As a result, selecting the right IT vendors to partner with becomes
paramount to success.
As a testament to its position as a trusted
and strategic IT vendor, NetApp (NASDAQ: NTAP) today announced that
it is ranked as the #1 hardware vendor and #2 (tied with Cisco)
overall IT vendor in the 2010 CIO Insight Vendor Value
Ratings survey. The annual survey, conducted by Ziff Davis
Enterprise Research, sought feedback from a wide range of IT
decision makers across the United States and asked them to rate the
vendors they work with in several different categories.
- For all IT vendors, NetApp ranked #1 in meeting the service
level or responsiveness needs of its customers; it ranked #2 in
delivering the required service and support levels to
- Within the hardware category, NetApp ranked #1 in delivering
value and reliability to customers; it tied for #1 in customer
loyalty, with 92% of customers surveyed stating that they prefer to
stay with NetApp.
- Additionally, NetApp ranked in the top 10 in several other
categories pertaining to all IT vendors, including meeting
expectations for increasing revenue, solving the business problem
it is paid to solve, meeting commitments on time and on budget, and
meeting quality expectations.
- The survey, which took place in July and August 2010, asked
questions of 684 IT decision makers at U.S.-based enterprise
companies. Of the respondents, 258 were from companies with at
least 50 but fewer than 500 employees, 218 had at least 500 but
fewer than 5,000 employees, and 208 had 5,000 employees or
- Christine Heckart, chief marketing officer,
"NetApp is committed to providing customers with a level of product
innovation, service, and support that is unmatched. Ranking so high
in this year's CIO Insight Vendor Value Ratings is a
tremendous honor and further supports our notion that not only is
storage foundational to business success, but that businesses built
on NetApp go further, faster."
About NetApp NetApp creates
innovative storage and data management solutions that deliver
outstanding cost efficiency and accelerate business breakthroughs.
Discover our passion for helping companies around the world go
further, faster at www.netapp.com.
NetApp PR Hotline
Ph: (408) 822-3287
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