Giga Information Group's TEI™ Study Finds Network Appliance Delivers Positive Economic Impact for Enterprise Business Continuance

Sunnyvale, CA - June 5, 2002 -- Network Appliance, Inc. (NASDAQ: NTAP), a leading provider of enterprise network storage solutions, today announced that Giga Information Group, an independent technology advisory research firm, released the first study determining the Total Economic Impact™ (TEI) of Network Appliance™ business continuance solutions in customer environments. More than just total cost of ownership, TEI quantifies the full impact of a technology investment. This independent TEI report sampled current customers in several vertical industries. Data was obtained directly from customer interviews to analyze cost, benefits, flexibility, and risk metrics that reflected the economic impact of each customer's business environment.

The Giga Information Group study's key findings include:

  • Based on the current customers interviewed, Network Appliance business continuance solutions can result in a 114% TEI or risk-adjusted return on investment (ROI) in less than 24 months
  • Total three-year cost savings were, on average, over $650,000 for a representative company
  • Total three-year business benefits (ROI) were, on average, over $700,000 for the representative company

Other findings from the customer interviews include:

  • The majority of customers surveyed used NetApp® storage solutions as part of their overall disaster recovery strategies
  • Customers noted that consolidated storage management using NetApp solutions significantly lowered the total cost to maintain and operate their storage infrastructures
  • High availability remains a top priority for customers and selecting NetApp solutions as part of the overall business continuance efforts proved successful

This report from Giga Information Group is the first TEI research to be conducted that centers on storage solutions specifically designed to ensure business continuance. For more information on Giga Information Group and its Total Economic Impact product, visit

About Network Appliance

Network Appliance is a world leader in open network storage solutions for today's data-intensive enterprise. Since its inception in 1992, Network Appliance has pioneered technology, product, and partner firsts that continue to drive the evolution of storage.

About Giga Information Group

Giga Information Group is a leading global technology advisory firm that provides objective research, pragmatic advice and personalized consulting. Emphasizing close interaction between analyst and client, Giga enables companies to make better strategic decisions that maximize technology investments and achieve business results.

Founded in 1995, Giga is headquartered in Cambridge, Mass. and has offices throughout the Americas and Europe - as well as in Latin America, Asia/Pacific and the Middle East. For additional information, visit

Press Contact:
Heather Fuller
Network Appliance, Inc.
(408) 822-3287