FileNet Teams with Network Appliance to Offer Integrated Enterprise Content Management Solutions

Sunnyvale and Costa Mesa, Calif. - December 2, 2003 -- FileNet Corporation (Nasdaq: FILE), the leading provider of Enterprise Content Management (ECM) solutions, today announced a global strategic alliance agreement with Network Appliance, Inc. (Nasdaq: NTAP), a leading provider of enterprise network storage solutions. Under the agreement, FileNet and NetApp will coordinate marketing and development activities to integrate and optimize FileNet ECM solutions with NetApp® unified storage and information lifecycle management (ILM) solutions.

The alliance demonstrates FileNet's view of protected storage technologies as a critical and growing component necessary to meet today's increasing content management requirements. The alliance pairs FileNet's ECM software, which leverages highly evolved content, process and connectivity capabilities to allow users to achieve better, faster decision making, with Network Appliance™ unified network attached storage (NAS) and storage area network (SAN) disk subsystems and software solutions.

The partnership addresses customer needs for reduced complexity in deploying and managing integrated enterprise content management solutions with an optimized ILM infrastructure. This can ensure that content is stored and retrieved from the right class of storage as required, depending on its value and the associated business processes. Properly implemented, the result can be more timely access to information with lower total cost of ownership.

Both companies are working to ensure tight product integration, validation, and support for NetApp fabric-attached storage (FAS) systems, NearStore™ storage systems, and SnapLock™ data permanence storage solution within the FileNet P8 product line, including FileNet Image Manager, FileNet Content Manager, and FileNet Records Manager suites. This will enable companies and government organizations worldwide to better leverage and control their critical business content and related business processes, using the capabilities of FileNet P8 to manage information of all types through the complex business lifecycle of creation, secure access, revision, retention, re-use, web publishing and if necessary, destruction.

Customers can add the SnapLock functionality to existing NetApp NearStore and FAS systems and deploy it with FileNet's Image Services Connector for SnapLock (ISCS) available in late December 2003, giving existing FileNet Image Services customers the option to replace existing optical storage with faster, more reliable magnetic disk-based write-once, read-many (WORM) storage. SnapLock allows users to set records retention periods and prevent premature deletion of content at the storage level, which can help companies fulfill regulatory requirements mandated by legislation such as the Sarbanes-Oxley Bill of 2002 and SEC Rule 17a-4.

"Organizations using ECM to help manage the content and processes that drive their businesses need a secure means to store and preserve these critical assets that is low cost and based on industry standards," said Ken Fitzpatrick, chief marketing officer, FileNet. "With the corporate and regulatory compliance mandates we see driving business today, it's important for our ECM customers to have support for secure protected storage technologies like the NetApp SnapLock software. These technologies can both lower the cost of ownership for customers' ECM and ILM implementations and provide greater support for compliance-mandated capabilities such as flexible retention periods and deletion prevention."

"Our expanded partnership with FileNet enables our enterprise customers to experience the two best-in-class solutions, and gives them the peace of mind that comes with a highly-available, reliable, and secure data management solution," said Mark Santora, senior vice president of marketing at Network Appliance. "With Network Appliance disaster recovery and regulatory compliance storage solutions FileNet customers can maximize the creation, publication, and sharing of information through both its storage and business lifecycle-securely and reliably."

FileNet and NetApp also will develop a plan to test NetApp SnapMirror® disaster recovery and high availability software for FileNet P8. SnapMirror replicates changed blocks of data to one of many NetApp appliances over local or wide area networks, allowing both content and metadata to be mirrored to a remote location quickly and efficiently. This allows for both a much faster recovery and much lower level of potential data loss in case of a data center outage.

NetApp also will determine optimized methods for the use of FileNet business process management functionality as the foundation for automated business actions to perform compliance-oriented tasks such as file deletion or data scrubbing, migration and backup of data, and reallocation of storage space, while expediting access to priority compliance data.

Additionally, FileNet will participate in the NetApp Manage ONTAP partner program, enabling FileNet to more closely monitor and manage storage, and to integrate more tightly with NetApp backup, recovery, replication, and data migration features in the future.

About FileNet

FileNet Corporation (Nasdaq: FILE) helps organizations make better decisions faster by managing the content and processes that drive their business. FileNet's Enterprise Content Management (ECM) solutions allow customers to build and sustain competitive advantage by managing content throughout their organizations, automating and streamlining their business processes, and providing the full-spectrum of connectivity needed to simplify their critical and everyday decision-making.

FileNet ECM solutions deliver a comprehensive set of capabilities that integrate with existing information systems to provide cost-effective solutions that solve real-world business problems.

Since the Company's founding in 1982, more than 4,000 organizations, including 81 of the Fortune 100, have taken advantage of FileNet solutions for help in managing their mission-critical content and processes.

Headquartered in Costa Mesa, Calif., the Company markets its innovative ECM solutions in more than 90 countries through its own global sales, professional services and support organizations, as well as via its ValueNet® Partner network of resellers, system integrators and application developers.

About Network Appliance

Network Appliance is a world leader in unified storage solutions for today's data-intensive enterprise. Since its inception in 1992, Network Appliance has delivered technology, product, and partner firsts that continue to drive "The evolution of storage.™" Information about Network Appliance solutions and services is available at

Safe Harbor" Statement under U.S. Private Securities Litigation Reform Act of 1995 This release may contain forward-looking statements that involve risks and uncertainties, including statements regarding the anticipated market for regulatory compliance solutions, the plans, goals, completion, implementation, benefits, and details of the relationship between FileNet and Network Appliance, Inc., and the anticipated performance of FileNet's and Network Appliance's products. Words such as "anticipates," "expects," "intends," "plans," "believes," "may," "will" and similar expressions are intended to identify forward-looking statements. Among the important factors that could cause actual results to differ materially from those in the forward-looking statements are FileNet's ability to develop, complete, introduce, market, distribute and gain market acceptance for its products and technologies in a timely manner; unforeseen technical difficulties related to the development and optimization of FileNet's or Network Appliance's products ; announcements of technological innovations, new products or product enhancements by FileNet, Network Appliance or their competitors; general market conditions; and other factors detailed in the FileNet's filings with the Securities and Exchange Commission, including its recent filings on Forms 10-K and 10-Q.

Press Contacts:
Jaime Leigh Le
Network Appliance, Inc.

Erin Lutz
for FileNet