Opportunity

Scale storage to meet new requirements for business analytics data while providing 24/7 access to point-of-sale and inventory systems.

Results

12X

Improved response times for inventory application

Products & Solutions

Total Wine & More

Largest independent retailer of fine wine in the United States elevates spirits and customer service.

Americans’ thirst for wine has been steadily growing for the past two decades, with annual consumption rising from 1.74 gallons per resident in 1993 to 2.73 gallons in 2012, according to statistics from The Wine Institute. Nearly twice as much wine is being shipped and sold, making it a dependable and lucrative retail opportunity. Total Wine opens 10 to 15 new stores every year, expanding into new markets such as the Pacific Northwest and strengthening its presence on the East Coast and in the Southwest.

With retail stores across all four time zones, Total Wine needed a flexible storage solution that it could grow incrementally with the business—and without downtime.

NetApp clustered Data ONTAP provides a single platform with multiprotocol support on which Total Wine can scale multiple workloads.

The end result of Total Wine’s always-on storage architecture is excellent customer service. With product and inventory information at their fingertips, employees can easily help customers find what they’re looking for, and find it faster.

With the new NetApp systems, database extract, transform, and load processes take 40% less time, providing faster access to historical data for analysis purposes. NetApp FlexClone enables faster development cycles, helping Total Wine developers reduce business application transaction times more than 12-fold, from more than a minute to less than five seconds.

About this Customer

Headquartered in Potomac, Maryland, Total Wine & More (Total Wine) is the largest independent retailer of fine wine in the United States, with 100 stores across 15 states. The wine superstore was founded in 1991 when brothers David and Robert Trone opened two retail stores in Delaware. The company’s stores carry more than 8,000 different wines, as well as more than 2,500 beers and more than 3,000 different spirits. Total Wine employs over 2,000 associates, including 600 trained wine professionals.

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