Integrating acquired properties while providing superior customer reservation services
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Products & Solutions
Largest Australia-based hotel and resort marketer and operator removes barrier to business growth.
If you’re vacationing or traveling in Australia, New Zealand, or Bali, there’s a good chance you’ll stay at a Mantra Group property.
Growth is a mantra for Mantra Group. Already the largest Australia-based hotel and resort marketer and operator, it has over 11,000 rooms under management. When Garry Rich joined the company nearly a decade ago, Mantra Group had 17 properties. Today, it has 117.
With more acquisitions on the horizon, the company needed to maintain outstanding performance for its most critical application: its SIHOT central reservation system. Every aspect of the business depends on this system, from call center employees to online travel agent (OTA) partners. If performance suffers, customer reservations, loyalty, and revenue are at risk.
To keep up with business growth and integrate acquired properties while providing unmatched customer reservation services, Manta turned to NetApp to deliver a high-performance reservation system by accelerating Microsoft SQL Server database using a NetApp® all-flash system with integrated data protection.
About this Customer
Mantra Group is the largest Australia-based hotel and resort marketer and operator withover 11,000 rooms under its management. In the last decade, Mantra Group has grown from 17 properties to 117 today.