Opportunity

Accelerate time to market for new services and keep pace with a fast-growing online travel agency.

Results

300

Application deployments and updates per day

Products & Solutions

Despegar.com

Largest online travel agency in Latin America accelerates time to market for new travel services.

Since its founding in 1999, Despegar has expanded into 21 countries across North America, South America, and Europe, including Brazil, Argentina, Mexico, Spain, and the United States. As Despegar grew and expanded its offerings, it needed a faster way to deliver infrastructure resources to its application developers.

Despegar’s developers can now quickly release features and updates that will attract new visitors to the site and convert them into customers. Across the company, developers have increased deployments of new applications and updates from 3 to 5 per week to more than 300 per day. A developer working on a new hotel application or feature can deploy the application in the same day and make changes in real time based on user feedback.

Recently, the company launched and completed on its website a massive Días de Discuentos limited-time promotion, which provided discounts of up to 50% on flights, hotels, packages, and activities. With the speed and flexibility of its infrastructure, Despegar was able to develop and deploy the promotion quickly. And due to the success of the program, the company quickly extended the promotion to capitalize on a seasonal demand for holiday travel bookings.

“With the new solution, we are able to quickly roll out new promotions and respond to customer demand in real time,” says Plá. “This gives us a big competitive advantage.”

About this Customer

Despegar.com is the largest online travel agency in Latin America and the fifth largest in the world. Since its founding in 1999, Despegar.com has expanded into 21 countries across North America, South America, and Europe, including Brazil, Argentina, Mexico, Spain, and the United States. As the most recognized travel-related services brand in Spanish-speaking markets, Despagar.com boasts 5 million customers annually.


About this Partner

ACSYS S.A., is a Latin American IT solution integrator that specializes in data storage IT projects, virtualization, application consolidation, and the optimization of WAN environments. The company helps clients in all industries work more efficiently and optimize the performance of their IT operations.

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