FlexPod Co-operative Support is a partnership between NetApp, Cisco, and our technology partners Microsoft, VMware, Citrix and Red Hat. It is designed to simplify and streamline support for your FlexPod® converged infrastructure.
We combine our experience, resources and technical expertise to deliver full FlexPod support to our joint customers. We extend our world-class technical support by partnering with other application and management vendors through the Technical Support Alliance Network (TSANet), the industry leader in effective multi-vendor support management.
Your IT staff chooses which vendor to call based on your initial assessment of the problem’s origin. Multi-vendor engineers work to resolve your issue fast, using shared communications, expertise gained through ongoing joint training, and a formal escalation process.
The result is a rapid, coordinated resolution to your technical issue. FlexPod Co-operative Support helps keep your business-critical data center infrastructure up and running at peak performance.