FlexPod Cooperative Support is a partnership between NetApp, Cisco, and our technology partners Microsoft, VMware, Citrix, and Red Hat. It is designed to simplify and streamline support for your FlexPod® converged infrastructure.
We combine our experience, resources, and technical expertise to deliver full FlexPod support to our joint customers. We extend our world-class technical support by partnering with other application and management vendors through the Technical Support Alliance Network (TSANet), the industry leader in effective multivendor support management.
Your IT staff chooses which vendor to call based on your initial assessment of the problem’s origin. Multivendor engineers work to resolve your issue fast, using shared communications, expertise gained through ongoing joint training, and a formal escalation process.
The result is a rapid, coordinated resolution to your technical issue. FlexPod Cooperative Support helps keep your business-critical data center infrastructure up and running at peak performance.