Key Points:
- Understand the impact of IT issues on business services, applications and users
- Plan and execute changes to storage infrastructure with reduced risk to service delivery
- Monitor and track configuration changes of storage network assets
The OnCommand® Insight Connector for BMC enables Atrium CMDB integration for improved root cause analysis, with ticket prioritization based on real business impact. The result is improved service levels and efficiency.
Using the OnCommand Insight Connector for BMC will provide you with greater visibility of all components making up a service. By importing your storage domain data into the CMDB, you include storage in the service impact models and provide a more complete view of dependencies and analysis of business service impacts. This integration further enhances service impact management by providing you with more meaningful information for decision making, and helping you identify the root cause of problems more quickly. It also allows for the timely and accurate assignment of problem resolution tasks to appropriate IT specialists based on business impact. This translates into greater operational cost savings, as well as improved service availability and reliability.
Learn how OnCommand Insight can help you improve capacity planning, accelerate consolidation projects, and meet c-level reporting expectations.
