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LONDON. UK-March 2, 2010-In the face of today's increased economic pressures, many IT organisations are turning to cloud computing to help reduce costs and improve efficiencies in the data centre. Service providers play a key role in this data centre transformation and help customers realise these benefits by delivering a wide range of IT services via the cloud. Several of the world's leading service providers already depend on NetApp (NASDAQ: NTAP) to provide the storage infrastructure that is at the core of their service offerings. To address the growing demand, NetApp today unveiled new design guides and capabilities geared specifically for service providers that will help them deliver greater value to their cloud customers.

Furthermore, these latest offerings provide another example of NetApp's commitment to enabling the success of its service provider customers rather than offering NetApp proprietary services that directly compete with them. The following new NetApp® solutions will help service providers differentiate their cloud services, accelerate their services' time to market, and achieve industry-leading cost and service-level benefits.

• NetApp Service-Oriented Infrastructure (SOI): The SOI leverages NetApp storage and serves as the foundation for all NetApp IT-as-a-service designs. It provides service providers with a standardised and unified architecture that lets them consume and deploy storage, network, and compute resources in a repeatable manner. This helps speed time to market, improve flexibility, reduce costs, and increase service levels.
• Data Protection as a Service (DPaaS): NetApp now provides service providers with a design guide that enables them to rapidly deploy DPaaS offerings, including archive and disaster recovery (DR). Service providers will benefit from NetApp technologies such as FlexClone® for riskless DR testing, SnapLock® for compliance, and MultiStore® for secure multi-tenancy. This DPaaS design guide will help service providers reduce costs and complexities and increase service levels and flexibility.
• Backup/Recovery as a Service (BRaaS): NetApp has teamed with Asigra, a leading provider of cloud backup/recovery software, to provide service providers with a design guide that helps them quickly and efficiently deploy BRaaS solutions. Asigra Cloud Backup* software runs on the NetApp SOI, combining the scalability, security, and pay-as-you go capabilities of Asigra with the unified, high-performance, and flexible storage solutions of NetApp. The result is a single, proven BRaaS solution that allows service providers to meet their customers' demanding service-level agreements and reduce costs.
• NetApp Open Management: NetApp's open management capabilities now allow service providers to leverage NetApp's storage efficiency and storage services automation capabilities, regardless of whether service providers use NetApp or another technology vendor's IT service management or virtualisation framework. The open management capabilities are enabled by NetApp's open Software Developer Kit (SDK) and Web services Application Programming Interfaces (APIs) and provide a policy-based automation infrastructure. This enables service providers to link their IT service management and orchestration portals easily and quickly to NetApp's storage automation engine for rapid and seamless storage provisioning and protection services.

"Our cloud-based disaster recovery solution is built on NetApp storage," said Mike Fink, director, Cloud Disaster Recovery Solutions for Terremark. "With the mounting costs and risks associated with disaster recovery today, it was imperative that we identified a storage solution that could help alleviate these issues. NetApp provides the necessary storage technologies, allowing us to reduce costs for our customers, meet stringent service-level agreements, and ensure the security of our customers' virtual environments.

"Furthermore, NetApp is a trusted partner," continued Fink. "They are committed to our success and are constantly providing system upgrades, deduplication, and other powerful new functionality at no charge."

"SoftBank Telecom's White Cloud offering provides enterprise customers with an infrastructure-as-a-service solution via the cloud," said Amane Kito, corporate officer, deputy division head, Sales Development Division, SoftBank Telecom Corp. "White Cloud offers one of the lowest price points in the market, the flexibility of per-volume charge models, and off-balance sheet business solutions. White Cloud leverages NetApp storage, enabling a more scalable and cost-efficient cloud computing solution. NetApp is one of SoftBank's key business partners and we look forward to NetApp's continued innovation and technology leadership in this space."

"With NetApp's open management capabilities, we are able to seamlessly integrate our Business Service Management platform with NetApp's storage solutions," said Scott Fulton, vice president and general manager of Service Automation for BMC Software. "As a result, service providers are now able to provision NetApp storage services directly from the BMC Service Catalog via NetApp Provisioning Manager, providing their customers with all the storage availability, performance, flexibility, and efficiency that NetApp provides."

Service providers can also take advantage of the recently announced Cisco, NetApp, and VMware® Secure Multi-tenancy Design Architecture. This validated design architecture isolates IT resources for enhanced security in shared virtual and enterprise cloud environments. The end-to-end design architecture helps customers to develop internal and external cloud services that isolate different clients, business units, departments, or security zones for enhanced security across the computing, networking, storage, and management layers of a unified infrastructure.

"NetApp has a proven track record of successfully partnering with leading service providers to power their cloud service offerings," said Patrick Rogers, vice president of Solutions and Alliances, NetApp. "Today's announcement strengthens our commitment to provide service providers with unique solutions and capabilities to enhance their cloud services portfolio. Our strategy is to enable the success of our partners, not compete with them, and through them provide a broad and open set of industry cloud services for enterprise IT customers."

To learn more about NetApp's SOI, Open Management framework, and DPaaS and BRaaS offerings for service providers, please visit www.netapp.com/uk/solutions/infrastructure/service-providers.

Discuss this news in the NetApp community, where you can exchange thoughts and ideas on a variety of topics with our community members. Collaborate with our company, engage in conversation with NetApp leaders and employees, and participate in our passion to go further, faster. Join now at www.netapp.com/uk/communities.

Pricing and Availability
All customer pricing for offerings described in this release is available from NetApp sales and reseller partners. All offerings are available today.

About NetApp
NetApp creates innovative storage and data management solutions that accelerate business breakthroughs and deliver outstanding cost efficiency. Discover our passion for helping companies around the world go further, faster at www.netapp.com.

Press Contact:
Ryan Lowry
NetApp
(408) 822-8544
ryanl@netapp.com

NetApp, the NetApp logo, Go further, faster, FlexClone, MultiStore, and SnapLock are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. VMware is a registered trademark of VMware, Inc. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.

* A trademark or tradename of an entity other than NetApp