NetApp® OnCommand™ Insight Connector for BMC provides you with greater visibility of all components making up a service, resulting in improved root-cause analysis, ticket prioritization based on real business impact, and improved service levels and efficiency.
By importing your storage domain data into the CMDB (configuration management database), you include storage in the service impact models and gain a more complete view of dependencies and analysis of business service impacts. This integration further enhances service impact management by delivering more meaningful information for making decisions and speeding identification of the root causes of problems. It also allows for the prompt and accurate assignment of problem resolution tasks to appropriate IT specialists based on business impact.
Using NetApp OnCommand Insight Connector for BMC translates into greater operational cost savings, as well as improved service availability, reliability, and efficiency.
Learn how NetApp OnCommand Insight can help you improve capacity planning, accelerate consolidation projects, and meet C-level reporting expectations.