NetApp® OnCommand® Insight provides you with greater visibility of all components making up a service—resulting in improved root-cause analysis, ticket prioritization based on real business impact, and improved service levels and efficiency.
By importing your storage domain data into the CMDB, you include storage in the service impact models, gaining a more complete view of dependencies and analysis of business service impacts. This integration enhances service impact management by delivering more meaningful information for making decisions and speeding identification of root causes of problems. Based on business impact, you can assign prompt and accurate problem resolution tasks to appropriate IT specialists.
A standard set of REST APIs, accessible through the OnCommand Insight Web user interface, simplifies integration with NetApp and third-party software offerings. Common Access Card (CAC) support is also included for secure authentication into OnCommand Insight and ActivClient™ computer systems.
Learn how NetApp OnCommand Insight can help you improve capacity planning, accelerate consolidation projects, and meet C-level reporting expectations: