NetApp and Cisco have established a strong, scalable, and flexible Cooperative Support Model to address the requirements of the FlexPod® converged infrastructure. Your IT staff chooses which vendor to call based on their initial assessment of the problem’s origin; multi-vendor engineers respond to resolve the issue fast, using shared communications, training, and an escalation process that leads to 98% resolution on first contact.
Cooperative support delivers NetApp and Cisco expertise, and includes an ecosystem of software partners such as VMware, Microsoft, Citrix, Redhat, Oracle, and SAP, among others. Relationships among executives, business units, and engineering teams help you get what you need to keep mission-critical data centre infrastructure up and running at peak.
Find a FlexPod Cooperative Support Partner in your area:
Find a local partner or contact your NetApp sales representative