Rich Clifton leads the organization that focuses on enabling customer success. His team is responsible for services and support, customer listening, corporate quality, and transitions to the NetApp clustered Data ONTAP operating system.
Rich has a long history of leading new business initiatives for NetApp. Under his leadership, NetApp launched business units targeting enterprise applications, SAN and iSCSI, and storage for virtualized servers. He also led a number of major functional organizations, including all primary storage protocols, technology enablement for technical field teams, and, most recently, the Solutions and Integration Solutions Group in Product Operations.
Prior to joining NetApp in 1999, Rich was vice president of Database and Application Competence at Data General, where he was named a Data General fellow. Previously he was director of Silicon Valley Development at Control Data, where he also served in a variety of engineering and management-level positions.
Rich has a bachelor’s degree in computer science and business administration from Indiana University.