Key Points:
- Proven expertise to understand and resolve data storage problems
- Technical Support Centers that quickly and seamlessly work with customers to deliver measureable results
- Automated remote diagnostic tools that work 24x7 to relieve staff of redundant tasks
NetApp provides cost-effective support scaled and priced for your needs, whether you are a large enterprise, classified government installation, or small business.
You need a simple, effective way to optimally manage your storage investment. Let NetApp help you achieve that goal.
Our experts will help mitigate support issues and ensure the highest availability for your enterprise data environment. NetApp’s innovative, proactive support means you’ll have fewer and less severe support cases. But if a problem should arise, our award-winning technical/field support – delivered in over 100 countries – won’t rest until it’s solved.
- NetApp Support Account Manager: proactively works with you to optimize your storage infrastructure using support best-practices, education, upgrade planning, and incident management.
- NetApp Support Advisor: focuses on optimizing your storage using a combination of support best-practice education and incident management.
- SupportEdge Offerings: SupportEdge offers expert support services designed to address business and mission-critical data environments; the simple, effective way to optimally manage your storage investment.
