Program Benefits

General
Marketing Activities
Sales Opportunities
Technology Roadmap
NetApp University Training
Technical Support

General
Membership Level	Global	Strategic	Advantage
Alliance management: Interaction between NetApp and its partner.	Dedicated business & technical alliance manager	Named business & technical alliance manager	alliances@netapp.com
NetApp executive events: Access to periodic events hosted by NetApp around the world.	By invitation	By invitation	N/A
Community portal: Access to partner-specific Web site containing marketing, sales, and technical information.	Yes	Yes	Yes

Marketing Activities
Membership Level	Global	Strategic	Advantage
Web site presence: Your company featured on NetApp global sites and alliance community portal.	Yes	Yes	Yes
Marketing budget: Matching funds by NetApp.	Negotiated	Negotiated	N/A
Press Releases: NetApp will support partners with endorsement quotes and joint releases that qualify as an industry first or provide true added value to NetApp business and/or programs. Requires approval from NetApp public relations.	Yes	Yes	Yes
Alliance Partner Program logo: Highlight your partnership with NetApp.	Global Alliance logo	Strategic Alliance logo	Advantage Alliance Logo

Sales Opportunities
Membership Level	Global	Strategic	Advantage
Sales champions: NetApp employees who are able to articulate the partner’s value proposition as it relates to the joint solution.	Four	Two	N/A
Solutions training: We include your solution in our sales training (at the discretion of NetApp).	Yes	Yes	N/A
NetApp sales event: Attendance at our annual sales event or regional sales meetings.	Yes, event fee	By invitation, event fee	By invitation, event fee
Sales linkage: Access to sales team for an opportunity at a specific account.	Alliance management team	Alliance management contact	netapp_sales@netapp.com

Technology Roadmap
Membership Level	Global	Strategic	Advantage
Equipment discount program: Acquire NetApp systems for interoperability testing at significant discounts.	Yes, five units max per year	Yes, five units max per year	Yes, two units max per year
Downloadable simulator: Provides easy access to platform simulator for testing your solutions with NetApp storage systems in your own environment.	Yes	Yes	Yes
NetApp Technology Network: Gain access to all open interfaces (such as Manage ONTAP SDK, SMI-S Provider, and SNMP) where you can share your favorite resources ranging from scripting solutions to best practices to free third-party tools.	Yes	Yes	Yes
Certification: Featuring NetApp product certification programs.	Where applicable	Where applicable	Where applicable
Community portal: Access to technical support (engineering, sales, marketing, channel partners, and more).	Yes	Yes	Yes

NetApp University Training
Membership Level	Global	Strategic	Advantage
We provide introductory NetApp business and technical CBTs at no cost to you.	Three business and four technical people annually	Two business and two technical people annually	One business and one technical person annually
Discounts on additional training courses(excluding packages and on-site courses).	Negotiated	20% discount	10% discount

Technical Support
Membership Level	Global	Strategic	Advantage
Joint support escalation team:Allows 24x7 availability and provides rapid and efficient support to solve customer-related issues. This cooperative effort enables a seamless process, with technical support engineers communicating directly with each other to resolve issues efficiently.	Yes	Yes	Technical Support Alliance Network
Partner products in NetApp CS lab:Provides the ability to create customer scenarios and solve unique integration points. The lab creates an area for you to test and investigate issues that customers are encountering.	Yes	Yes	Yes