NetApp Helps Asia Pacific Partners Maximise Customer Value with Innovative Partner Program to Help Create Breakthroughs
Authorized Professional Service Partner Program Gains Traction in Australia, China, India, Japan, Korea and Singapore
SYDNEY, Australia - 19 March
2009-NetApp (NASDAQ: NTAP) ) today announced that partners
across Asia Pacific are benefitting from the Authorized
Professional Service Partner Program to help them sell more
services and ultimately, influencing their bottom lines. According
to Gartner , the worldwide storage service market in 2007 was worth
about US$27 billion, with nearly US$10 billion in hardware support
services, excluding hardware and software sales.
The Authorized Professional Service Partner
Program encourages partners to sell and deliver their own brand of
professional services for NetApp® by utilising NetApp best
practices, tools and methodologies, comprehensive training, and
implementation backup support. The program strengthens channel
partners' role as trusted advisors for customers by providing a
complete solution set to deliver maximum value for enterprise data
centres.
NetApp partners in Australia, China, India,
Japan, Korea and Singapore who have signed up for the program are
seeing increased satisfaction from customers, improved client
relationships and an expansion of their solutions when delivering
NetApp offerings to the market.
"By engaging with NetApp on the service
resources program, XSI has been able to significantly reduce our
design time whilst still delivering a high quality, consistent and
very relevant service that forms the foundation of our
implementations. As an authorised partner in this program there are
obvious benefits to our customers and XSI. The investment into this
program has seen our customer satisfaction increase and helped XSI
maintain our position as the leading provider of NetApp equipment
across Australia" said Philip Morrisey, General Manager Services,
XSI Data Solutions.
Available to VIP Program partners, the
Authorized Professional Service Partner Program is designed
specifically with channel partners in mind to provide an
industry-leading professional service business proposition with
compelling enablement resources focused on increasing the
productivity and effectiveness of customer data centres. Partners
who meet authorisation requirements can do the following:
- Sell and deliver partner-branded professional services with
their sale of NetApp technologies
- Specialise in one or more NetApp solution areas for deep market
specialisation
- Gain access to comprehensive hands-on training and proven
service delivery methodologies and best practices
- Offer value-added services that strengthen customer
relationships and increase revenue opportunities
The Authorized Professional Service Partner
Program encourages partners to offer value-added services that not
only strengthen customer relationships but also help transform
their data centres in new ways that enhance their business.
Partners stay in control of their customer relationships while
delivering strategic value-added services that are tailored to
NetApp products and solutions. Partners who want to achieve
Authorized Professional Service Partner status can participate in
one or more solution areas of their choice. Each solution area has
its own clearly defined training path that helps technical teams
achieve success.
As part of the program, participating
partners receive secure access to the same solution-based service
delivery tools, templates, and methodologies used by NetApp Global
Services professional service teams. In addition, the program
offers access to the NetApp Automated Storage Provisioning Engine
application. This information-rich tool can be a key differentiator
for partners in terms of productivity gains and customer
satisfaction, enabling partners to design, deploy, and document
from one source. This reduces manual tasks and eliminates margins
for error, resulting in customer-quality deployment documentation
within minutes.
"At the end of the day, our partner community
wants to deliver services for their customers that extend our data
centre products and solutions," said Scott Morris, Director of
Partner Sales for NetApp Australia and New Zealand. "The single
most important benefit we can offer partners is the opportunity to
simply and effectively get more engaged with our customers. Opening
up additional services opportunities is one of the best ways we can
make this happen for our most trusted partners."
For more information on the Authorized
Professional Service Partner Program, please visit www.netapp.com/au. Partners must be
members in good standing of the NetApp VIP Program to qualify.
About NetApp
NetApp creates innovative storage and data management solutions
that accelerate business breakthroughs and deliver outstanding cost
efficiency. Discover our passion for helping companies around the
world go further, faster at www.netapp.com/au.
1 Gartner Magic Quadrant for
Storage Professional and Support Services, 30 July 2008
Press Contact:
Rachel York
Max Australia
Ph: 02-9954-3492
rachel.york@maxaustralia.com.au